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Onsite Customer Success Specialist: Path to Analyst

Job in Cary, Wake County, North Carolina, 27518, USA
Listing for: Railinc Corp.
Full Time position
Listed on 2026-06-08
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Onsite Customer Success Specialist: Growth Path to Analyst

Railinc Corp. in Cary, NC, is looking for a Customer Success Specialist to serve as a front-line liaison between customers and Railinc products. Responsibilities include training customers, documenting requirements, and providing support.

The ideal candidate will have strong customer service skills, basic experience in Microsoft Office, and exposure to coding in Python or SQL. This role offers opportunities for promotion to Business Analyst with additional responsibilities.

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