Senior Manager, Customer Communications & Service Ops
Job in
Cary, Wake County, North Carolina, 27518, USA
Listed on 2026-07-03
Listing for:
Carrier
Full Time
position Listed on 2026-07-03
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Carrier, based in North Carolina, is looking for a Customer Service Manager to lead a team and oversee operations within the HVAC segment. The ideal candidate will have strong customer service experience, preferably in manufacturing, and will excel in a fast-paced environment.
This role involves managing order status communication through a dedicated team, driving improvements, and ensuring customer satisfaction by acting on their behalf to internal teams. Candidates should hold a High School Diploma/GED, with a preference for a Bachelor's degree.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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