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Central Support Specialist — Fast, Seamless Customer Interactions

Job in Cary, Wake County, North Carolina, 27518, USA
Listing for: Craftwork
Full Time position
Listed on 2026-07-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 35000 - 50000 USD Yearly USD 35000.00 50000.00 YEAR
Job Description & How to Apply Below
Craftwork is looking for a Central Support Representative based in North Carolina, USA. This role involves handling inbound leads and ensuring effective communication with customers across various channels. Ideal candidates will possess strong communication skills and experience in customer service. Responsibilities include responding to inquiries, maintaining accurate CRM records, and supporting customer onboarding, all while ensuring high-quality interactions. The position is essential to Craftwork's sales operations and provides growth opportunities as the company expands.
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