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Senior Call Center Tech Support - Diagnostics

Job in Cary, Wake County, North Carolina, 27518, USA
Listing for: Ampcus, Inc
Full Time position
Listed on 2026-07-15
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 50000 - 75000 USD Yearly USD 50000.00 75000.00 YEAR
Job Description & How to Apply Below
Position: Senior Call Center Tech Support - 24/7 Diagnostics

Ampcus, Inc. is seeking a Call Center Customer Service Professional - IV in Cary, NC.

The role supports a 24/7/365 service operation, serving as the bridge between technology and customers by diagnosing issues, educating users, and driving swift resolutions. Qualified candidates will have 7–10 years of technical support or customer service experience, must be a US citizen eligible for a Public Trust clearance, and may bring telecom service background.

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Position Requirements
10+ Years work experience
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