Benefits Support Concierge - Call Center
Job in
Cary, Wake County, North Carolina, 27518, USA
Listed on 2026-07-24
Listing for:
6AM City, LLC
Full Time
position Listed on 2026-07-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
6AM City, LLC is seeking a Benefits Support Advocate (Health Concierge) to assist clients and their employees with our HR software and services. The role involves answering calls/chats, educating on benefits, processing enrollment transactions, and resolving issues.
You will document interactions in the client system and work with call guides to address common inquiries efficiently. Prioritizes customer-first service in a fast-paced setting.
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