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Guest Services Lead — Front Desk Specialist

Job in Cary, Wake County, North Carolina, 27518, USA
Listing for: Sonesta
Full Time position
Listed on 2026-08-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 30000 - 42000 USD Yearly USD 30000.00 42000.00 YEAR
Job Description & How to Apply Below

Sonesta International Hotels in North Carolina seeks a front desk associate to deliver outstanding guest service, check-in/out guests, and support daily operations. You will greet guests, answer inquiries, process payments, and help ensure a smooth arrival experience.

The role requires English fluency, reliable cash handling, and a friendly, professional demeanor. Previous hotel or retail experience is preferred; occasional early shifts and weekends are required.

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