Career Advisor I - Conover

Agency Dept of Commerce Division Division of Workforce Solutions

Job Classification Title Career Employment Services Consultant I (S) Position Number  Grade NC06

The North Carolina Department of Commerce is the state's lead agency for economic, community and workforce development. The department works with local, regional, national and international organizations to fulfill its mission to improve the economic well-being and quality of life for all North Carolinians. The Department connects businesses with the site locations, workforce and infrastructure they need to succeed in one of the nation's top states for business.

We also connect local communities with the grants and funding they need to attract new business and ensure future prosperity.

The posting will close and stop accepting applications at 11:59 pm on the night prior to the closing date posted above.
*** Recruitment range is $35,596 - $55,619 **. This is a full-time position (40 hours per week) with State Benefits, including health insurance, as well as retirement. The position is based in a local office in Conover and is part of a diverse team of Division of Workforce Solutions (DWS) professionals serving Catawba County. The primary purpose of this position is to provide information, guidance and assistance to customers seeking employment and employers seeking workers through programs administered by the Department of Commerce, Division of Workforce Solutions (DWS) and local Workforce Development boards in a local career center environment.

This entry level consultative role administers DWS policies and rules, provides guidance and assistance, and advocates employment for job seekers within the business community to ensure DWS goals are met.

• Deliver employment services, job training, limited unemployment insurance services, and labor market information to customers and employers.
• Plan, promote, review and evaluate services, while supporting job seekers through assessments, referrals, job development, placement, career development assistance and connections to supportive services.
• Conduct interviews, enter information into databases, research job orders, and take job listings from businesses by phone or in person.
• Cross-train in Career Center services, conduct Reemployment Services and Eligibility Assessments (RESEA), and collaborate with workforce partners in an Integrated Services Delivery (ISD) environment to ensure effective service delivery.
• Work under the supervision of the DWS Manager at the NCWorks Career Center in Conover.

Travel may be required between Career Centers throughout the Prosperity Zone based on business needs.

• Ability to learn methods to provide employer/jobseeker counseling, teach interview skills/techniques, or to match applicant skills to job openings and gather information from employers and jobseekers with diverse backgrounds regarding job duties, required competencies, and minimum education/experience.
• Ability to interpret program guidelines, review data, conduct problem solving activities, and prepare written documentation.
• Ability to use or learn to use computer software applications to manage daily tasks, record program activities, and access program data.
• Ability to learn customer service activities in accordance with agency standards.
• Ability to communicate orally or in writing to a variety of audiences.

We value our employees and offer a wide variety of competitive and family-friendly benefits.

• 12 Annual Paid Holidays and monthly accrual of vacation and sick leave
• North Carolina State Health Plan administered by Aetna
• Supplemental Benefits including Flexible Spending Accounts, Accident Insurance, Cancer & Specified Disease, Critical Illness, Dental, and Vision
• NC State Retirement (TSERS), 401(k), and 457 savings plans
• WeSave Employee Discounts
• Eligibility for the Public Service Loan Forgiveness Program

The North Carolina Department of Commerce is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. Commerce does not provide employment visa sponsorship. Applicants must be legally authorized to work in the United States at the time of hire and throughout employment.

Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax by the Final date to receive applications. Applicants seeking Veteran's Preference must attach a DD-214 Form (Certificate of Release or Discharge from Active Duty) to their applications. Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC…