Resident Engineer ALU

FES
- Further Enterprise Solutions a leading provider of engineering services, turnkey solutions, and software solutions, Founded in 2002 by wireless industry veterans, FES has rapidly grown to become a leading provider of innovative solutions to leading telecommunications providers and equipment manufacturers. FES is headquartered in Philadelphia, PA with branch offices through the U.S. and Canada to ensure a rapid response and face to face contact with our clients and staff.

The team is seeking an IP/MPLS Network Architect/Engineer to deliver services to Alcatel-Lucent’s customer base. The candidate in this role will be required to work directly with end customers and in a consultative manner with product support teams, regional customer support teams, the R&D organization and systems engineering teams to deliver projects which may include the following responsibilities:

• Be ALU representative working at customer premises as a resident engineer.
• Lead design discussions with the customer on ALU behalf and consult with other team architects for design validations.
• Engage in the day-to-day activities of the customer as related to ALU products and services.
• Produce and deliver product configuration based on pre-defined network designs.
• Produce detailed Network Migration Services to support our customer's requirements.
• Act as onsite technical prime for IPD products.
• Act as onsite technical prime for validating/supporting automated service creations and report generation tools.
• Produce and review design documentation, training documentation, and various customer-facing documents.
• Work closely with customers to test, design, and plan for network deployments and live migrations of customer traffic on IPD equipment.
• Design Service for/upgrade/configure ALU’s IP/MPLS products (e.g. 7x50 SR/ESS, 7705 SAS, 7210…).
• Develop and maintain strong relationships with customer's technical management teams.
• Develop and maintain in-depth technical and marketing knowledge of key ALU IPD product lines.
• The work is mainly on-site with customers.

The successful candidate will have strong technical, interpersonal and communication skills as well as being energetic, results oriented and a self starter.

EXPERIENCE:

The ideal candidate should have work experience with some or all of the following (minimum 5+ years relevant work experience):

• Experience delivering professional services including network strategy, design and engineering, implementation, testing, customer training and on-site support.
• Network Engineering expertise at a Multi-vendor integration experience.
• Strong working level knowledge of IP Networking. Routing protocols (OSPF, ISIS, BGP), signaling protocols (RSVP, LDP), QoS, IP VPN, VLAN, VLL/VPLS, DPI, etc.
• Specific Alcatel knowledge of ALU 7x50 routers, 7705 SAS, 7210.
• Excellent hands-on network integration and problem solving skills.
• Excellent verbal and written communication skills.
• Influences others outside of the team to ensure goals are met and conflicts are resolved.
• Responds to requests for technical information and assistance in a timely and professional manner.

EDUCATION:

Minimum:
Bachelor's degree in Computer Science, Software Engineering or equivalent experience. Advanced IP/MPLS training/certification (ALU SRA, Cisco CCxx, Juniper Junos)

All your information will be kept confidential according to EEO guidelines.