Universal Banker III

Universal Banker III (Administrative)

Join Our Mission for Excellence in Banking! First Carolina Bank is seeking a Universal Banker III to deliver exceptional service, build lasting relationships, and support our commitment to excellence in the Cary market. In this role, you will be a trusted partner for customers and colleagues, managing financial transactions, supporting branch operations, and ensuring every detail is handled with precision and care.

You will thrive in a collaborative, detail‑oriented environment where service, risk mitigation, and a people‑first approach are valued above all.

• Collaborate with a supportive, team‑oriented group in a dynamic, fast‑paced environment
• Build positive relationships and serve others through your work, supporting both customers and colleagues
• Apply your attention to detail to ensure accuracy, compliance, and risk management in every transaction
• Enjoy a thoughtful, structured approach to problem‑solving while adapting to evolving priorities and regulatory changes
• Lead by example, sharing expertise and supporting others to succeed through training and cross‑functional support

• Cooperative, empathetic, and people‑oriented; harmony‑seeking and collaborative
• Comfortable working on a team and building consensus; places team above self
• Self‑less, supportive, and cautious with risk; exercises good judgment balancing risk to customers
• Passionate about helping others and making a difference; thrives in service‑oriented environments
• Experience in banking, customer service, or related fields preferred

• Enterprising:
  We embrace initiative and resourcefulness, always seeking new ways to improve our processes and outcomes.
• Responsive:
  We act quickly and thoughtfully to address the needs of our clients, colleagues, and community.
• Innovative:
  We encourage creative problem‑solving and continuous improvement in all aspects of our work.
• Considerate:
  We treat everyone with respect, empathy, and understanding, fostering a supportive and inclusive environment.

• Competitive total compensation
• Comprehensive health, dental, and vision insurance
• Retirement savings plans with company match
• Paid time off and holidays
• Professional development and training opportunities
• Employee assistance programs
• Opportunities to participate in community service and outreach

• High School Diploma or equivalent required; some college preferred
• At least 2 years of banking experience
• Relevant computer skills; JHA Silverlake experience preferred
• Excellent verbal and written communication skills
• Ability to work under tight deadlines in a fast‑paced environment
• Detail‑oriented and organized

• Understands and adheres to workplace policies, code of conduct, privacy, and information security guidelines
• Follows all applicable security procedures and regulatory requirements (Anti‑Money Laundering, Bank Secrecy Act, USA PATRIOT Act)
• Acts within authorized limits and role‑specific policies and procedures