Teller - Cary Main

Position Overview

As a Teller within PNC's retail banking organization, you will be based at the Cary Main Branch.

• Deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Process a variety of customer interactions and educate customers on available financial options.
• Identify banking opportunities during conversations and refer appropriate to branch staff.
• Engage customers through lobby activities, position PNC products, and educate on managing transactions using technology and resources.
• Apply product and procedural knowledge to solve customer problems.
• Adhere to all policies and procedures, demonstrating sound judgment within established limits, ensuring teller and branch daily operations and maintenance transactions are completed efficiently and accurately.

• Accountability
• Banking
• Client Loyalty
• Customer Experience (CX)
• Customer Service
• Identifying Opportunities
• Leveraging Technology
• Proactive Sales

• Accuracy and Attention to Detail
• Addressing Customer Needs
• Banking Products
• Digital Awareness
• Effective Communications
• Fraud Detection and Prevention
• Managing Multiple Priorities
• Matrix Management
• Problem Solving
• Understanding Customer Needs

Roles at this level typically do not require a university or college degree; a high school diploma, GED, or equivalent experience may suffice. Prior experience is not required. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered.

PNC offers a comprehensive range of benefits, including medical, prescription drug coverage with Health Savings Account, dental, vision, life insurance, disability protection, 401(k) with match, pension and stock purchase plans, dependent care reimbursement, and a robust wellness program. Paid time off includes maternity and/or parental leave; up to 11 paid holidays; 9 occasional absence days; and 15–25 vacation days depending on years of service.

If an accommodation is required to participate in the application process, please contact  All requests will be treated confidentially and used only to the extent required to provide necessary accommodations.

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.