Rare Disease Hemophilia Account Specialist - Carolinas

Rare Disease Hemophilia Account Specialist - Carolinas

We’re in relentless pursuit of breakthroughs that change patients’ lives. We innovate every day to make the world a healthier place.

The Rare Disease Hemophilia Account Specialist (HAS) is the lead commercial customer-facing representative for Pfizer’s Hemophilia Portfolio to Clinicians, Healthcare Providers and Administrative stakeholders within Hemophilia Treatment Centers and affiliated institutions within your assigned geography.

They are responsible for achieving company business objectives through the execution of account plans in compliant coordination with the Rare Disease cross‑functional team, addressing customer educational needs and facilitating the appropriate utilization of Pfizer's innovative therapies for the hemophilia population.

Pfizer’s Hemophilia Portfolio includes the newly launched novel non‑factor for Hemophilia A & B Hympavzi along with recombinant factor products (Benefix and Xyntha).

The HAS must demonstrate an elevated level of clinical/therapeutic area knowledge and a deep understanding of the hemophilia patient journey, competitive dynamics, and product access pathways to support HTCs.

They are expected to work in compliant collaboration with Pfizer’s cross‑functional team, including Field Medical, Patient Services, Reimbursement and other functions, appropriately triaging customer support needs to the relevant subject‑matter expert and contributing to a seamless customer and patient experience.

Primary commercial customer‑facing point of contact for healthcare providers representing Pfizer’s Hemophilia Portfolio to HTCs and Hospitals. Responsible for delivering on Pfizer business objectives.

Utilize advanced selling skills and approaches to achieve sales target goals.

Identify key stakeholders and decision makers along with influence networks central to delivering on customer/patient needs.

Engage customers across the HTC and Hospital stakeholder network (Hematologist, Nurses, Pharmacy, Hospital Administrators and support staff) to identify and deliver on customer educational needs in alignment with Business Plan objectives.

Build and execute tailored account plans for each customer in compliant coordination with the cross‑functional team, leveraging local market insights to ensure business objectives and customer expectations are met.

Educate providers on disease state, patient journey and appropriate patient types for approved Pfizer Hemophilia Treatments.

Educate providers on the clinical profile of our approved therapies, including benefits/risks, and access pathways, along with product modality‑specific details and patient support resources to ensure safe and effective treatment initiation and long‑term patient outcomes.

Compliantly position each approved Treatment appropriately for customer action in alignment with brand strategy.

Uncover and address barriers to care to deliver on patient needs and achievement of business objectives.

Compliantly communicate and coordinate with internal cross‑functional team members and Field/HQ SMEs to ensure a positive, seamless customer and patient experience.

Communicate key insights to Pfizer HQ to rapidly address customer needs, refine strategy, and shape future offerings.

Possess deep knowledge with the ability to educate on the complete patient journey along with Pfizer resources available to support provider and patient needs throughout (e.g., treatment considerations, eligibility, enrollment, access criteria, reimbursement, and therapy delivery).

Triage support needs to appropriate functional subject‑matter experts when necessary to ensure efficient, compliant issue resolution and customer satisfaction.

Effectively interact with assigned HTCs and aligned hospitals as accountable commercial point of contact; uncovering opportunities and developing enduring customer relationships that drive confidence, satisfaction, and successful business outcomes.

Model unquestioned integrity, strong business ethics and ensure rigorous corporate compliance in all activities and communications.

Adapt positively to new challenges/ambiguity, stay focused…