Female Spa Attendant

1 week ago Be among the first 25 applicants

All candidates must have US Work authorization to be considered for this role SIGNING BONUS UP TO $1,000 - OPEN AVAILABILITY TO WORK ALL SHIFTS

Company Overview | Mandara Spa

Our journey began on the spiritual island of Bali, where we discovered a true reverence for the healing arts. In Bali, this knowledge is passed down from generation to generation, from mother to daughter, from father to son, and as such is deeply entwined in the Balinese way of life. Combining this rich knowledge and spirit of generosity with European techniques, Mandara offers each guest the ultimate luxuriously healing experience.

Today, Mandara Spas can be found in diverse locations around the world. Every Mandara Spa experience is completely unique, because we honor the diversity of the culture we are immersed in as well as the Balinese traditions from our past. It is our promise that while no two Mandara Spas are identical, you will recognize us from our commitment to your ultimate satisfaction, our belief in the healing arts and the spirit of generosity from which we perform your service.

Namaste.

JOB FUNCTIONS:

• Provide and maintain the highest standards of customer service and create a feeling of rest and relaxation for guests, resulting in high retention and increased treatment and retail sales for the Mandara Resort Division.
• Check in guests, give guest orientation, and ensure all linen towels and beverages are clean, prepared and well stocked.

ESSENTIAL DUTIES AND RESPONSIBILITIES | FEMALE LOCKER ROOM & LOUNGE:

• Maintain a clean, sterilized spa environment.
• Maintain the stockroom and clean and organize back of house.
• Report shortages of inventory related to spa attendant position (laundry, cleaning, etc.) to avoid interruption of service.
• Launder towels, linens and bathrobes to keep stock ready for guests. Empty garbage as required.
• Conduct spa walkthroughs ensuring common areas, locker rooms and treatment rooms are properly cleaned.
• Perform minor repairs (e.g., change light bulbs) and submit maintenance requests as issues arise.
• Replenish stock levels (robes, sandals, towels, paper products, product dispensers, and lounge buffet).
• Check-in spa deliveries and verify deliveries against packing slips.

Spa Operations:

• Communicate effectively with service providers, guests, managers and colleagues.
• Proactively and creatively solve problems identified while the guest is in the spa.
• Be aware of all targets and incentives.

• Exemplary client care, guest service and attention to detail.
• Ability to empathize with clients.
• Sell motivated with a can-do attitude and strong communication and organizational skills.
• Tactful, mature and able to get along with diverse personalities.
• Ability to manage multiple projects simultaneously.
• Willingness to update product and service knowledge through ongoing training.
• Flexible schedule and cooperative attitude.

Spa and normal retail environment with minimal exposure to dust, noise, etc. May be required to work overtime, evenings and weekends. Must be able to work with minimal supervision.

Starting base hourly rate of $15.50, with annual increases based on tenure. Incentive compensation programs yielding an average of $0.40 per hour (based on past year for this role). Individual performance varies and could exceed location average.

• Entry level

• Full-time

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