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Lobby Attendant​/Houseman​/Housekeeping; Courtyard Marriott Parkside Cary, NC)

Job in Cary, Wake County, North Carolina, 27518, USA
Listing for: Winwood Hospitality Group
Full Time position
Listed on 2026-09-21
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Housekeeping, Laundry
Salary/Wage Range or Industry Benchmark: 12 - 18 USD Hourly USD 12.00 18.00 HOUR
Job Description & How to Apply Below

Job Details

Job Location:

Cary, NC 27519, Position Type:
Full Time,

Job Shift: Day,

JOB TITLE:

Houseman/Room Attendant / Housekeeper NON-EXEMPT

REPORTS TO:

Housekeeping Manager, Supervisor DEPARTMENT:
Rooms

Job Description /Position Summary

Responsible for helping to achieve ongoing guest satisfaction and team goals through the maintenance, upkeep, and cleanliness of rooms and public areas, following procedures for stay-over, new guest and deep cleaning projects, in accordance with Health Department, Courtyard by Marriott and Marriott Worldwide brand and hotel guidelines. Interact with and respond to any guest needs in a professional and gracious manner consistent with the Hotel Mission Statement.

Be alert to the preferences of each guest in the assigned suites, so that the hotel can meet and exceed their expectations during their stay and earn their loyalty through superior hospitality and service. Respect the security of the guest and safety of all individuals at all times.

Housemen and Room Attendants must understand that they are a part of a larger housekeeping department, and their work reflects not only the department but the entire hotel team, and Marriott Worldwide brands in general. Present a professional and properly uniformed appearance. Meet department guidelines for attendance and punctuality. Demonstrate personal integrity.

ESSENTIAL JOB FUNCTIONS
  • Seek opportunities to exceed guest and team member’s expectations.
  • Maintain safety and security at all times – security and privacy of guest suites, fire safety, laundry chutes, storage rooms and stair wells.
  • Cleansers, bleaches, and detergents can be hazardous if handled inappropriately – always handle safely, know MSDS organization
  • Understand all Health Department standards of room/suite cleanliness – use of sanitizer, cleansers; handling of glassware; refrigerators & microwave ovens; linens.
  • Complete all essential training within 7 days of hire, other hotel orientation needs within 30 days.
  • Consistently clean assigned rooms/suites to the standards of cleanliness for Marriott GSS and QA standards.
  • Attention to detail – rooms / suites must be attractive and neat as well as extremely clean; all guest supplies must be presented in the correct quantities and in the correct location and presentation.
  • Follow hotel procedures for daily operating supplies, linens, amenities.
  • Maintain shelf organization in the storerooms.
  • Replenish storeroom supplies.
  • Remove trash and dirty linens from rooms/suites.
  • Sweep, mop, and vacuum floors.
  • Report maintenance problems or complete work repair orders.
  • Spot clean walls, carpets, light fixtures, etc.
  • Sort, launder, fold, and store hotel linens in the laundry area.
  • Deep cleaning and special projects as assigned by Manager / Supervisor.
  • Certain uniform components are issued by the hotel. Hotel issued items should be worn only during hotel shifts. The uniform should be maintained in good condition following proper laundering and care instructions. For safety purposes non-slip shoes are required.
  • ADDITIONAL RESPONSIBILITIES

    Our hotel’s primary goal is to provide hospitality and exceed guest expectations for levels of service, quality, consistency, and attention to detail – all team members are evaluated against this standard.

    A hotel operates 365 days a year, 24 hours a day. During the course of your scheduled shift, you may be asked to assist in areas of the hotel outside of your typical work areas.

    Qualifications:

    EDUCATION AND EXPERIENCE
  • High School diploma or general education degree (GED) is desired, but not essential.
  • Previous related experience – housekeeping, hospitality, cleaning service - strongly preferred.
  • KNOWLEDGE, SKILLS, ABILITIES
  • Work well with other team members and departments
  • Understand daily work assignments from…
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