Payroll Specialist

This role is well suited to an ambitious professional looking to take the next step in their payroll and timekeeping career. As a Payroll Professional – Timekeeper, you will serve as a subject matter expert for timekeeping and pay accuracy, supporting Customer Service Engineers (CSEs), Regional Service Managers (RSMs), and field leadership. You will be responsible for managing complex timecard corrections, schedule creation and changes, pay rule interpretation and SAP payroll error resolution.

This role requires strong analytical skills, attention to detail, and the ability to clearly explain complex pay concepts to a wide range of stakeholders.

• Maintain, audit, and correct CSE timecards, including complex and high-impact corrections
• Create new schedules and process ongoing schedule changes to support operational needs
• Perform historical timecard corrections after payroll periods have closed
• Interpret and explain complex pay rules
• Create, analyze, and validate time and pay data
• Resolve SAP workpool pay errors
• Maintain documentation for audit and compliance purposes
• Respond to timekeeping and payroll support requests
• Investigate and resolve SAP and HRWS system errors
• Partner with payroll, HR, and field management on escalations
• Prioritize work based on impact and payroll deadlines

• Strong customer focus and teamwork
• Ability to analyze complex data and problems
• Clear written and verbal communication skills
• Adaptability in a fast-paced environment

• SAP and HRIS experience
• 3–5 years in a customer-related, fast-paced role