Production Support

Application Production support (L2/L3)

Full-time

Cary, NC

• Should have 8+ years of Application support experience as L2 Support Engineer
• Experience in Java, Oracle and Unix, Primary Skill - Java
• 8+ years of experience in Production support handling application support.
• Troubleshoot and resolve critical and complex tickets, Production incidents, Service requests.
• Root cause analysis for production incidents, and implement necessary preventive measures to reduce future defects.
• Maintain the existing application by resolving/troubleshooting/debugging issues occurring in application.
• Should have experience in handling production outages related to application

Pay Range Minimum: $95000 per year

Pay Range Maximum: $155000 per year

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to  for investigation.

A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program;

401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.