Network Incident Manager

Overview

Immediate need for a talented Network Incident Manager. This is a 12 months contract opportunity and is located in Cary, NC(Hybrid). Please review the job description below and contact me ASAP if you are interested.

Job Diva
-04140

Pay Range: $40 - $45/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

• Provide proactive and reactive incident management, utilizing your deep understanding of network infrastructure and service offerings.
• Demonstrate expertise in troubleshooting and resolving technical issues related to data, voice, IP, and managed services, leveraging your knowledge of support systems.
• Proactively communicate with customers throughout the incident management lifecycle, providing timely updates and managing expectations effectively.

Key Requirements and Technology

Experience:

Our client is a leading Telecommunications Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.