User Experience Designer

Job Description

UX Designer
- Remote in EST time zone or Hybrid, Cary, North Carolina

We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.

If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more.

The Digital Experience team is looking for a User Experience Designer to solve complex technical problems through simple and delightful user experiences at the enterprise level. The R&D Design community prides itself on a strong user-centered design philosophy.

As a User Experience Designer of Cloud and Information Services (CIS) in the DX division at SAS, you will transform sets of requirements for web applications into highly innovative and compelling user flows, with the support of your UX design colleagues, as well as engineering and product management.

• Design detailed mockups and/or prototypes to effectively communicate software designs, UI patterns, and user interactions, ensuring consistency and scalability.
• Work in global, cross functional teams to translate requirements into formal UX designs.
• Partner with developers, designers, product managers, and other stakeholders to influence functional requirements, validate implementations, ensure design intent is preserved, and collaborate on innovative designs.
• Conduct user research focused on understanding user behavior leading to software improvements.
• Prepare and conduct user surveys, design reviews, and usability tests with key stakeholders and representative users to validate and iterate designs as needed.
• Analyze quantitative and qualitative user research data and present findings and recommendations to inform design decisions.
• Gain appropriate levels of proficiency with SAS software and information systems, Filament Design System, AI, and design tools to support user experience design activities.
• Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do.

• 5 years of experience in user experience design and research
• Ability to understand complex and technical problems and to empathize with users facing them.
• Experiences using design and research skills to solve complex user problems in highly technical domains.
• Proficiency with modern design and prototyping tools, particularly Figma, for design and developer handoff
• Experience designing for WCAG compliance and understanding of accessibility principles, including keyboard navigation, screen reader compatibility, and inclusive design practices
• Strong communication and presentation skills, with the ability to articulate design rationale and collaborate effectively across disciplines
• Available online portfolio demonstrating design deliverables (user experience designs, personas, journey maps, wireframes, research, and prototypes)
• Bachelor’s degree in UX, Interactive Media/Design, Information Architecture, Human Computer Interaction, or in a related design field such as Computer Science, Visual Communications, or the like
• Equivalent combination of related education, training and experience may be considered in place of the above qualifications.

• Decision Making - Identifying and understanding problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions; taking action that is consistent with available facts and constraints and optimizes probable consequences.
• Quality Orientation - Accomplishing tasks by considering all areas involved, no matter how detailed; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
• Innovation - Creating novel solutions with…