IT Support Specialist

Description

Our client is seeking an IT Support Specialist for a 6‑month 100% onsite engagement in Cary, NC.

This role supports a growing environment and requires hands‑on experience with L1/L2 support, Windows systems, and core end‑user technologies.

Provide day‑to‑day L1/L2 technical support to onsite users

Set up and configure Windows workstations in an Active Directory domain

Support Office 365 applications and user accounts

Deploy and manage mobile devices using Managed Engine

Perform device imaging and prepare systems for new hires

Troubleshoot remote access issues and general connectivity problems

Handle basic network and end‑user support

Document issues, resolutions, and updates in the ticketing system

Requirements

O365 support experience

Active Directory (user account management, basic administration)

Windows OS support

Device imaging experience

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