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IT Consultant Systems Engineer Technical Support

Genesys Cloud Tech Lead — IVR, AI & Integrations

Job in Cary, Wake County, North Carolina, 27518, USA
Listing for: Tata Consultancy Services
Full Time position
Listed on 2026-05-15
Job specializations:
  • IT/Tech
    IT Consultant, Systems Engineer, Technical Support
  • Engineering
    Systems Engineer, Technical Support
Salary/Wage Range or Industry Benchmark: 90000 - 110000 USD Yearly USD 90000.00 110000.00 YEAR
Job Description & How to Apply Below
Tata Consultancy Services is looking for a Genesys Tech Lead based in Cary, North Carolina. The ideal candidate will have expertise in Genesys Cloud CX, dialog engineering, and IVR call flow design. Responsibilities include developing Genesys IVR solutions, mentoring junior developers, and collaborating with stakeholders. The position offers a salary range of $90,000 to $110,000 per year, emphasizing the need for technical leadership and problem-solving capabilities.
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