Product Director â Insurance

Job Description

This role isan opportunity to be at the forefront of building a best-in-class, integrated, digital-ledP&C (Property and Casualty) and Insurance business withina leading financial services brandâ focusedon deepening relationships with our>7MMsmall business clients.

As a Product Director in Business Banking, you will play a crucial rolein shaping what thisnew service will look likeand deliveringitintomarket, harnessing

Chaseâs customer scale,brand,ability to personalize leveraging data andstrong digital capabilities.

This candidate will help shape the product roadmap from the ground up to help buildthiscustomer-centricinsurancebusinessin a modern, digital-led wayusing data and AI as our foundation.

In this high-visibility Executive Director role, you will report to both the Headof Product for Chase for Businessandthe Head of Insurance tolead effortsto plan, build and launch this new Insurance service.

You will collaborate with engineering, data science, design(UI/UX), carrier relations, operations,legal, and other business lines/functions to definetheroadmapand then manage the delivery of that planas we go-to-market and introduce this new service to our customers.

Onan ongoing basis, you will be accountable for monitoring performance of the business to desired metrics andoutcomesand driving continual changeand ongoing roadmapprioritizationto improve performance against those outcomes. This opportunity is likely to involve multiple stagesofmaturityover the next 3years,so this product leader will help shape thebuildand future direction of this business.

• Define and drive a multi-year productdeliveryapproachfor
  
  Insurance,in line with the vision and strategy that you will be part of defining, sequencinga multi-quarter roadmap that delivers measurable outcomes to scale this new service to our clients.
• Own product performance across stability, scalability, and adoption through the funnel; prioritize investments and enhancements to meet businessobjectivesand improve frontline and client experiences.â¯
• Lead an Insuranceproductdeliveryteam while providing highly matrixed leadership across Technology, Data, Design, and multiple other stakeholders to align objectives, manage dependencies, and deliver integrated solutions at scale.â¯
• Translate banker, operational and client needs into clear capabilities, simple workflows, and experience standards that drive frontlineand customer adoption across channels.â¯
• Apply an Agile operating model to plan and execute deliveryâowning backlog prioritization, story refinement, and release management for predictable execution.â¯
• Establish and track product KPIs, usage/adoption metrics, and business impact; use insights to inform prioritization and continuous improvement.â¯
• Guidethe design and integration of solutions across enterprise platforms,leveraging data products, systems, and technologies (e.g., APIs, microservices, data platforms) where appropriate.â¯Provide perspective on new capabilities and solutions weneed to build or partner on to deliver this new Insurance product (eg.
  
  AMS, carrier integration capabilities).
• Influence senior stakeholders across Product, Technology, Design, Data, andother functions/linestoalign ontrade-offs, resourcing, and sequencing of high-value initiatives.â¯
• Manage vendor relationships where applicable, including contract oversight and performance management, to ensure alignment with business objectives.â¯
• Champion SMB CFXâs missionby delivering intuitive tools that build trust with the frontline and elevate experiences at every touchpoint.

• 10+ years of progressive experience in product management or adjacent functions (e.g., platform/product development, data/technology), witha track recordof delivering complex products at scale in a highly matrixed environment.
• Demonstrated ownership of multi-year product strategy and execution, including roadmap definition, prioritization, and delivery of measurable business outcomes.â¯
• Proven leadership of product teams and cross-functional partners (Technology, Data, Design, Legal, and LOB stakeholders), with strong experience in influencing and interacting…