Global PMO Administrator

Global PMO Administrator

We are a fast-paced business with ambitious growth plans. We are looking for a dedicated, enthusiastic and continuously improving individual to join our Global PMO team in Creedmoor, North Carolina. You will report to the Global PMO Manager and be responsible for the development, upkeep and continuous improvement of the Global PMO reporting suite, with Power BI reporting and executive reporting outputs as the primary focus.

The role will also identify and apply AI opportunities to improve PMO reporting, data analysis, report commentary and workflow efficiency.

• Develop, maintain, and enhance Global PMO Power BI reports, dashboards, and supporting reporting data structures.
• Produce monthly Project Updates and executive-level reporting outputs, including Power BI-to-PowerPoint reporting packages.
• Liaise with Finance to obtain, validate, and maintain PMO revenue reporting data.
• Review customer Power BI reports to ensure governance compliance, data accuracy, and reporting consistency.
• Support compliance reporting activities and provide actionable insights on project trends, risks, and opportunities.
• Assist the Global PMO Manager in supporting PMO procedures, reporting disciplines, and data management standards.
• Identify and implement practical AI solutions to improve PMO reporting, data analysis, workflow efficiency, and decision support.
• Utilize AI tools responsibly to support data validation, trend analysis, report commentary, summarization, and routine administrative activities.
• Collaborate with stakeholders to develop repeatable AI‑enabled processes, templates, and reporting solutions.
• Ensure AI initiatives comply with company policies, data protection requirements, and governance standards.
• Monitor and report on the effectiveness and adoption of AI‑driven improvements.
• Maintain governance and consistency across PMO systems, including Planner Premium, Clockify, CRM/Dynamics
  365, Cobblestone links, and related applications.
• Support accurate system data entry, validation, and maintenance to ensure reporting integrity.
• Provide user training, guidance, and support on PMO systems, processes, and reporting requirements.
• Monitor system usage and adherence to PMO standards, escalating governance and data quality concerns as necessary.
• Work cross‑functionally with Programs, Contracts, Sales, Finance, and other departments to ensure business data aligns with reporting requirements.
• Support CRM administration activities, including onboarding, data validation, ownership assignment, and Dynamics
  365 maintenance.
• Collaborate with managers and stakeholders across the business to support PMO objectives and continuous improvement initiatives.

• Advanced experience developing, maintaining, and enhancing PowerBI reports and dashboards.
• Experience creating executive‑level reports and presenting data‑driven insights.
• Strong analytical skills with the ability to validate, interpret, and communicate complex data.
• Experience working with project management and business systems, including CRM/Dynamics
  365, Planner Premium, Clockify, or similar applications.
• Knowledge of governance, data management, and reporting best practices.
• Experience identifying and implementing process improvements through automation and AI‑enabled tools.
• Strong communication and stakeholder management skills.
• Ability to train and support users across multiple business functions.
• Excellent problem‑solving and troubleshooting skills.
• Strong organizational skills with the ability to manage multiple priorities simultaneously.
• High attention to detail and commitment to data accuracy.
• Fluent English speaking.
• Willingness to travel nationally and internationally as required.
• Position must meet export control compliance requirements; a “U.S. Person” (U.S. Citizen, lawful permanent resident, asylee, or refugee) is required.

• Comprehensive medical insurance.
• Competitive PTO, holiday pay, and sick leave.
• Company 401K plan with up to 4% matched contribution.
• Annual bonus program (varies by level and discretion of company and individual performance).
• Flexible working arrangements.
• Paid volunteering opportunities.
• Access to mental health champions across our sites.
• Commitment to development.
• Employee referral program.

EOE/Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran. This position must meet export control compliance requirements. This, the company is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.