Director IT Business Partner Commercial - Americas

Director IT Business Partner Commercial - Americas

Location:

North Carolina
City:
Greensboro
Role Type:
Permanent

ITG Brands is a leading tobacco company committed to innovation and inclusion.

The Commercial IT Business Partner Americas serves as a strategic and trusted advisor to the commercial business unit, including Sales, Marketing, and Insights & Intelligence. This role is responsible for driving the digital transformation roadmap by understanding business objectives and prioritizing technology solutions.

• Serve as a trusted advisor to Sales, Marketing and Insights & Intelligence leadership, translating business needs into technology requirements and a multi-year IT roadmap.
• Create an IT Annual Plan ensuring alignment with Global IT to support the delivery of the Americas Business Plan.
• Oversee the commercial IT project portfolio, including demand management, prioritization, and budget tracking.
• Build and maintain strong relationships with key stakeholders across Sales, Marketing, and Insights & Intelligence.
• Drive innovative initiatives to advance commercial analytics, trade promotion effectiveness, and digital channels like B2B; introduce emerging technologies like AI/ML.
• Gather and document detailed business requirements and work with technical teams to ensure solutions are well-understood and implemented correctly.
• Act as the primary point of contact for IT, providing regular updates on project status, IT performance, and budget.
• Collaborate with data and analytics teams to ensure robust data governance and security practices; champion real-time, data-driven decision-making.
• Lead and coach internal and external resources.

• Bachelor's degree in Information Technology, Business, Computer Science, or a related field (MBA or other advanced degree a plus).
• 15+ years of progressive IT experience, significant portion in CPG or related industry.
• Deep understanding of commercial processes in a CPG environment including Sales, Marketing, Trade Promotion Management (TPM), and Customer Relationship Management (CRM).
• Proven experience with key commercial systems:
  • SAP S/4
    
    HANA
  • Trade Promotion Management and Revenue Growth Management tools
  • Salesforce/CGC
  • Data visualization tools such as Power BI, SAP Analytics Cloud or similar.
• Experience with Agile methodologies and managing complex cross-functional initiatives.
• Experience leading and driving digital transformation within commercial functions.

• Additional experience in strategic planning and implementation within CPG commercial technology contexts.
• Advanced analytics and AI/ML implementation experience.

• Business acumen and strategic thinking.
• Relationship building and influencing skills.
• Innovative problem-solving.
• Leadership and team motivation.
• Adaptability in a fast-paced environment.

• Requires light physical effort; occasionally lifts or moves light objects (under 10 lbs).
• Walks, sits, or stands for prolonged periods; requires prolonged machine operation including computer and keyboard equipment.

• Competitive benefits package (medical/dental/vision/life insurance, disability plans).
• Dollar-for-dollar 401(k) match up to 6% and 5% annual company contribution.
• 15 company-paid holidays.
• Generous paid time off.
• Employee recognition and discount programs.
• Education assistance.
• Employee referral bonus program.
• Hybrid workplace – remote or in office.
• Summer hours.
• Casual dress policy Monday through Friday.

ITG Brands and ITG Cigars provide equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.