Technical Support Manager: Lead Global Escalations
Job in
Cary, Wake County, North Carolina, 27518, USA
Listed on 2026-06-24
Listing for:
Litera
Full Time
position Listed on 2026-06-24
Job specializations:
-
IT/Tech
-
Management
Job Description & How to Apply Below
Litera is seeking a Manager, Technical Support in Raleigh, NC. You'll lead a team focused on high-quality customer outcomes across our product portfolio. This role involves coaching team members, managing escalations, and ensuring operational excellence.
The ideal candidate has at least 5 years of experience in tech support and 2 in a leadership role, with excellent communication skills. Join us in shape the future of legal tech!
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