IT Service Desk Pro — AD, O365, Helpdesk
Job in
Cary, Wake County, North Carolina, 27518, USA
Listed on 2026-06-27
Listing for:
HCL America Inc
Full Time
position Listed on 2026-06-27
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support, Systems Administrator
Job Description & How to Apply Below
HCL America Inc. is seeking a Service Desk professional in Cary, NC. The role involves providing IT support services both onsite and remotely, ensuring timely incident resolution, and managing user accounts across applications. The ideal candidate holds a BS/BA in Computer Science or Information Technology and has at least one year of experience on a technical service desk.
Applicants should exhibit strong customer service orientation, effective troubleshooting skills, and familiarity with Active Directory. This position offers opportunities to enhance technical and customer interaction capabilities.
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