Digital Advertising Delivery Specialist

About the Role:

The Digital Advertising Delivery Specialist sits within the Customer Delivery Audience Solutions function and reports to the Advertising Delivery Senior Manager. The role owns end-to-end delivery of digital advertising campaigns in an assigned portfolio – setup, in‑flight monitoring, optimisation, and close‑out reporting – and acts as the day‑to‑day operational contact for those campaigns. It works across Google Ad Manager, ADvendio, and adjacent ad serving platforms, coordinating managed service contractors who handle volume execution.

The role supports sales colleagues from pre‑sale through the full campaign lifecycle.

• Deliver digital campaigns end-to-end against agreed specifications – from pre‑sale support through setup, in‑flight monitoring, and close‑out reporting, acting as the day‑to‑day operational contact for your portfolio.
• Support sales colleagues with inventory availability, deliverable specifications, pacing, and performance across the campaign lifecycle.
• Monitor pacing, CTR, viewability, and other metrics; flag at‑risk campaigns, suggest options, and execute approved optimisations in Google Ad Manager and other platforms.
• Investigate and resolve routine delivery, creative, targeting, and reporting issues across Google Ad Manager, ADvendio, and adjacent systems; escalated complex issues with context.
• Brief managed service contractors on volume setup, creative trafficking, and reporting, and perform pre‑launch QA on their output before go‑live.
• Maintain portfolio documentation and follow and help maintain SOPs and delivery checklists.

• Experience in digital advertising operations, ad‑ops delivery, or a closely related campaign delivery role.
• Familiarity with ad serving platforms (e.g., Google Ad Manager) and booking systems (e.g., ADvendio or equivalent).
• Strong organisational skills – able to manage multiple concurrent campaigns, deadlines, and quality checks across a portfolio.
• Good attention to detail, particularly in campaign setup, creative compliance, and targeting.
• Confident with delivery metrics – able to monitor pacing and performance and act on established optimisation processes.
• Clear written and verbal communication – able to support sales colleagues, brief contractors, and produce stakeholder updates.

• Advertising operations experience in a B2B publishing or media environment.
• Familiarity with additional ad serving platforms (e.g., AdButler).
• Exposure to programmatic delivery or revenue recognition processes.
• Experience coordinating or briefing managed service or outsourced resources.

Salary Range: 48,800 USD to 66,733 USD

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities.

Applicants who require accommodation to participate in the job application process may contact  for assistance.