Senior Director, Global Professional Services; PS Technology Services

Title

Senior Director, Global Professional Services (PS) Technology Services

USA (remote)

Iron Mountain is seeking a strategic and experienced Senior Director to lead our Global Professional Services Technology Services within the Digital Business Unit. In this role you will guide the leadership, operational performance, and ongoing development of three global teams—the PS Technology Office, PS Technical Delivery, and the PS Center of Excellence—to deliver high‑quality software solutions to customers. You will collaborate with Engineering, Enterprise Information Technology, and Information Security teams and serve as a strategic partner in digital transformation.

• Lead Global Technical Strategy:
  Drive the development and operational performance of the Global Center of Excellence, ensuring teams use best‑in‑class methodologies and standard tools to deliver valuable digital solutions.
• Collaborate Across Global Functions:
  Partner with Regional Professional Services Directors, Global Engineering, and Enterprise Information Technology (EIT) to align future solution roadmaps and maintain standard design patterns for customer implementations.
• Ensure Operational Excellence and Compliance:
  Define and continuously improve global best‑practice standards for technical configuration and testing while ensuring all solutions meet rigorous Information Security and organizational standards.

• Leadership experience managing multi‑faceted technical service delivery teams within a global, matrixed organization, including offshore Center of Excellence models.
• Deep technical expertise in Content and Information Management technologies such as Intelligent Document Processing, Enterprise Content Management, and Business Process Modeling, and familiarity with Artificial Intelligence and Machine Learning.
• Proven stakeholder‑management skills to establish rapport and influence senior technical leaders, acting as a technical peer to Engineering and Information Security functions.
• Bachelor’s degree in Computer Science, Information Technology, Business Administration or a related field (MBA or advanced degree preferred).
• Flexibility to work across time zones and travel as required.

• Remote work location.
• Competitive compensation: salary and benefits aligned with senior leadership experience; reasonable expected salary range $ – $.
• Work‑life balance with flexible work options, remote and hybrid arrangements.
• Comprehensive wellness: health, wellness, and retirement plans.
• Continuous growth opportunities for professional development within a global organization of 26,000+ talented individuals.

Please see the Supplement to learn more about Equal Employment Opportunity. The supplement provides detail on how we celebrate diversity and inclusiveness. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommod We will provide reasonable accommodations for disability and, where applicable, for religious practices or beliefs. We comply with all applicable federal, state, and local laws.

Where state, municipal, provincial, territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.