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Cybersecurity Service Delivery Manager | Client Success & SLAs
Job in
Cary, Wake County, North Carolina, 27518, USA
Listed on 2026-07-13
Listing for:
Tata Consultancy Services
Full Time
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
Cybersecurity
Job Description & How to Apply Below
Tata Consultancy Services is seeking a results-driven professional to act as the primary liaison for Cybersecurity Incident Detection & Response services in a client-focused role. You will own communications, onboarding, escalations, operational reporting, and service-health dashboards.
In this role, you will ensure FedRAMP and DoD IL compliance, audit readiness, and SLA/SLO alignment while driving customer satisfaction, quarterly business reviews, and continuous service improvement initiatives.
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