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IT Incident & Problem Manager - On-Call

Job in Cary, Wake County, North Carolina, 27518, USA
Listing for: Blue Cross and Blue Shield of North Carolina
Per diem position
Listed on 2026-07-27
Job specializations:
  • IT/Tech
    IT Project Manager
Salary/Wage Range or Industry Benchmark: 81068 - 129708 USD Yearly USD 81068.00 129708.00 YEAR
Job Description & How to Apply Below
Position: IT Incident & Problem Manager - 24/7 On-Call

Blue Cross and Blue Shield of North Carolina is seeking an Incident Manager to lead end-to-end IT incident management, coordinating cross-functional teams and ensuring rapid restoration of services with minimal business impact.

You will drive improvements to incident processes, enforce SLAs, and communicate clearly with stakeholders throughout the incident lifecycle. A hybrid work model with on-call rotations is available.

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