Product Engineer

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology. Cadence is a pivotal leader in electronic design, building upon more than 30 years of computational software expertise. We apply our Intelligent System Design strategy to deliver software, hardware, and IP that turn design concepts into reality. This strategy is supplemented by AI-augmented development practices throughout all our organizations to empower our team to focus on creative problem-solving and innovation.

Our customers are the world’s most innovative companies, delivering extraordinary electronic products from chips to boards to systems for dynamic market applications including consumer, hyperscale computing, 5G communications, automotive, aerospace, industrial, and health. Join us and be part of a culture that values innovation, collaboration, and customer success.

Cadence plays a critical role in creating the technologies that modern life depends on. We are a global electronic design automation company, providing software, hardware, and intellectual property to design advanced semiconductor chips that enable our customers create revolutionary products and experiences. Thanks to the outstanding caliber of the Cadence team and the empowering culture that we have cultivated for over 25 years, Cadence continues to be recognized by Fortune Magazine as one of the 100 Best Companies to Work For.

Our shared passion for solving the world’s toughest technical challenges, our dedication to pushing the limits of the industry, and our drive to do meaningful work differentiates the people of Cadence.

The Principal Product Engineer is a critical technical interface between Cadence and top-tier customers, ensuring high-quality support and engagement throughout the lifecycle of customer programs. The engineer is responsible for managing all technical communications, driving resolution of customer issues, coordinating critical technical reviews, and ensuring successful silicon bring-up and product integration. Also collaborate closely with internal design, validation, and applications teams as well as the customer’s program manager to deliver high-quality outcomes on aggressive schedules.

• Primary Technical Liaison:
  Act as the main technical point of contact for customer engineering teams, attend and lead weekly customer calls organized by program management.
• Program Integration:
  Ensure inclusion in all relevant customer communications, technical deep-dives, and milestone reviews; provide status updates and action tracking.
• Protocol & Physical Layer:
  Demonstrate a strong understanding of Physical and Protocol layers for at least one high-speed interface (e.g., PCIe, Ethernet, USB, CXL, UCIe).
• Lab Equipment Proficiency:
  Demonstrate hands‑on experience with oscilloscopes, BERTs, protocol exercisers, and analyzers.
• Debugging & Analysis:
  Diagnose silicon‑related issues and interpret test results effectively.
• Technical Issue Management:
  Own all support cases filed by the customer across platforms such as SFDC, Sherlock, and Jira.
• Prioritization:
  Evaluate and triage incoming cases, determine severity and urgency, and ensure timely resolution in alignment with agreed service levels.
• Escalation Point:
  Serve as the technical escalation path for complex issues requiring cross‑functional involvement (design, validation, firmware, applications).
• Technical Review Coordination:
  Organize and lead reviews such as SDC/constraint checks, physical integration assessments, pre‑tape out checklist reviews, and bring‑up test plan evaluations.
• Customer Engagement:
  Collaborate closely with the customer program manager to ensure smooth communication and inclusion in all relevant meetings.
• Documentation & Reporting:
  Maintain standardized documentation including kickoff materials, status dashboards, and silicon reports. Track case metrics and provide progress updates.
• AI Incorporation:
  Leverage AI‑powered tools and assistants to enhance productivity, improve decision making, and maintain high‑quality customer deliverables. Apply AI‑powered analytics tools to extract insights, identify…