SVP, Head of Global Infrastructure

When you join Met Life’s Global Technology team, you’ll be part of a forward-thinking group dedicated to shaping the future of digital solutions for customers worldwide. You’ll develop, maintain and support technology applications and delivery, leveraging AI, automation, and contemporary ways of working to enhance experiences and drive business outcomes. Your work will simplify complex processes, improve tech resiliency, and ensure high-performing, seamless solutions that power life’s most important moments.

In this dynamic environment, you’ll collaborate with talented peers across teams and functions, expanding your skills in impactful ways. Ready to push boundaries and set new industry standards? Join us and help drive the future of technology forward.

The Head of Global Infrastructure is responsible for leading the strategy, engineering, and operations of Met Life’s infrastructure platforms across global regions. This is an exciting opportunity to shape the infrastructure backbone that enables the enterprise. In this role, you will modernize critical platforms, ensure resilient and secure operations, and deliver scalable infrastructure that supports evolving business and customer needs.

• Lead global infrastructure strategy across data infrastructure, AI Ops infrastructure, cloud engineering, network services, end user technologies, platform technologies, and hosting environments
• Create scalable, secure, and high-performing infrastructure platforms supporting enterprise data, analytics, and AI workloads
• Oversee hybrid hosting environments including on-premises, cloud, and colocation to ensure resilience, performance, and business continuity
• Manage a global infrastructure organization of approximately 800 employees and 400 Global Capability Center resources across engineering, operations, and service management
• Develop AI/ML infrastructure capabilities including MLOps platforms, GPU-enabled compute environments, and model lifecycle management
• Coordinate cross-functional partnerships with technology, security, and business leaders to align infrastructure capabilities with enterprise priorities
• Lead cloud engineering practices including containerization, Kubernetes, automation, and infrastructure-as-code
• Oversee stability and modernization of mainframe and legacy platforms while driving cost optimization and performance improvements
• Manage global network services including WAN, LAN, SD-WAN, and secure connectivity to ensure high availability and low latency
• Develop end user technology strategy delivering a seamless, secure, and high-performing digital workplace experience

• 15+ years of experience in infrastructure engineering, cloud platforms, or enterprise technology operations
• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience) and demonstrated leadership in large-scale infrastructure environments
• Expertise in cloud platforms (AWS, Azure, or GCP) and infrastructure technologies to design and operate secure, scalable environments
• Experience building and supporting enterprise data platforms and AI/ML infrastructure solutions
• Strong financial and vendor management capabilities to optimize infrastructure cost and performance
• Proven leadership experience managing global, complex technology organizations and driving large-scale transformation
• Strong executive communication skills with the ability to influence senior stakeholders across business and technology
• Strong leadership presence with a track record of building high-performing global teams

• Experience leading large-scale infrastructure organizations within insurance, financial services, or other highly regulated industries.
• Demonstrated success driving enterprise cloud transformation and hybrid cloud modernization initiatives at global scale.
• Deep expertise in AI/ML infrastructure, MLOps platforms, GPU-enabled environments, and AI-driven operations.
• Proven track record leading globally distributed technology teams and complex infrastructure transformations.
• Advanced degree and/or relevant industry certifications (AWS, Azure, GCP, TOGAF,…