More jobs:
Helpdesk Support/L1 Support
Job in
Cary, Wake County, North Carolina, 27518, USA
Listed on 2026-09-13
Listing for:
blackapple
Full Time
position Listed on 2026-09-13
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Blackapple Solutions Ltd (BSL) was founded in 2004 with the mission to provide best-in‑class IT consultancy services across the globe. We are a specialist IT consultancy offering services through our consultants/experts on a contingency basis in the UK, Europe, USA and Asia Pacific. We work with a portfolio of high‑profile multinational clients across all sectors.
Job Description- Exceptional communication and customer handling skills
- Experience working with ticketing system
- Strong analytical skills and quality conscious
- Should resolve technical problem (over a phone/Chat or remote systems support)
- Basic Understanding of Windows XP/Win 7
- Basic Understanding of Email configuration and support on MS office tools
- VPN troubleshooting and Incident Management
All applicants must be flexible to work in 24/7 shifts
Rate: $10 per hour on W2
QualificationsANY
Additional InformationAll your information will be kept confidential according to EEO guidelines.
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