Business Intelligence & Insights Analyst

Career Area:

Technology, Digital and Data

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

The Business Intelligence & Insights Analyst transforms data into actionable business insights that support transformational growth and customer experience within Caterpillar’s Building Construction Products division. This role develops analytical solutions, reporting, and geospatial intelligence to help stakeholders make informed decisions while driving adoption of business intelligence tools and data-driven practices across the organization.

• Generate actionable business insights through analysis of retail, dealer, customer, and operational performance data to support strategic decision-making and growth initiatives
• Develop, maintain, and enhance business intelligence solutions, including Power BI dashboards, scorecards, reporting tools, and performance metrics that improve visibility and accountability across the organization.
• Conduct geospatial and market opportunity analysis to identify growth opportunities, optimize market coverage, support facility planning, and inform dealer network strategies
• Partner with business stakeholders to define analytical requirements, translate business needs into data solutions, and communicate findings through clear, actionable recommendations
• Drive analytics adoption and user enablement by providing training, support, documentation, and best practices that increase utilization of reporting and analytical tools.
• Support cross-functional transformation initiatives through data analysis, measurement frameworks, process improvement, and automation efforts that increase organizational efficiency and scalability

Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
Level: Extensive Experience

• Evaluates and makes contributions to best practices.
• Processes large quantities of detailed information with high levels of accuracy.
• Productively balances speed and accuracy.
• Employs techniques for motivating personnel to meet or exceed accuracy goals.
• Implements a variety of cross-checking approaches and mechanisms.
• Demonstrates expertise in quality assurance tools, techniques, and standards.
• Sets standards for business data analysis tools and techniques, advises on their application, and ensures compliance.
• Provides solutions to data requirements in the business data analysis process.
• Directs the implementation of business data collection processes and educates junior employees on new data sources.
• Evaluates the quality of business data collected and the effectiveness of data analysis methods.
• Oversees the use of business data analysis software and troubleshoots for common errors.
• Suggests conclusions with results drawn from business data analysis.
• Reviews others' writing or presentations and provides feedback and coaching.
• Adapts documents and presentations for the intended audience.
• Demonstrates both empathy and assertiveness when communicating a need or defending a position.
• Communicates well downward, upward, and outward.
• Employs appropriate methods of persuasion when soliciting agreement.
• Maintains focus on the topic at hand.
• Controls the quality of research analysis.
• Interprets new findings and analyzes their validity.
• Advises on…