IT Manager

About Trackonomy

Trackonomy is pioneering a transformative network of interconnected objects. Our goal is to bring inanimate objects to life, enabling them to communicate, think, and interact in real time. We are building the operating system for the connected world—one object and sensor at a time.

Trackonomy is pioneering a transformative network of interconnected objects. Our goal is to bring inanimate objects to life, enabling them to communicate, think, and interact in real time. We are building the operating system for the connected world—one object and sensor at a time.

Our customers span logistics, industrial, utilities, healthcare, and government sectors, using our solutions for predictive maintenance, workflow optimization, asset protection, safety, security, and environmental monitoring. Backed by leading investors including Kleiner Perkins and 8VC, Trackonomy is one of Silicon Valley’s fastest-growing IoT companies.

Our executive leadership team has worked together for more than two decades, holding key leadership positions at companies including Flextronics, Heptagon, GT‑Nexus, and Digital Motors Corporation. Together, they have engineered breakthrough technology that is delivering extraordinary results for customers around the world.

Are you ready to be part of the next chapter in Silicon Valley’s hyper‑growth IoT success story?

We're hiring an IT Manager to own IT operations, infrastructure, and information security for Trackonomy company‑wide. Based in our Clayton, NC office, this person will be the primary owner of our security and compliance posture (including SOC
2), our device and access management programs, and the day‑to‑day systems that keep a distributed, fast‑growing team productive. This is a hands‑on, high‑ownership role for someone who is equally comfortable writing policy, configuring a firewall, and partnering with HR and Legal on sensitive access decisions.

• Provide remote and in‑person troubleshooting for hardware, software, and network issues across the company; respond to and resolve help desk tickets, phone calls, and email support requests in a timely manner.
• Maintain end‑user computer networks and systems, including Active Directory/Azure AD, VPNs, routers, and other physical hardware.
• Own the new‑hire IT experience — equipment setup, account provisioning, and access configuration — and manage offboarding, including equipment retrieval and data backup.
• Maintain an accurate IT asset inventory, software license records, and systems documentation.
• Ensure required security applications and MDM (e.g., Intune) are deployed and verified on all laptops prior to deployment, and keep antivirus/endpoint protection (e.g., Microsoft 365 Defender) up to date across the fleet.
• Administer Google Workspace and/or Microsoft 365, including user provisioning and security settings.
• Test and schedule computer patches and upgrades and evaluate new software deployments before rollout.
• Install and configure network equipment; diagnose and resolve hardware, software, and connectivity issues, including LAN and wireless network administration across office locations.
• Support the company's SOC 2 compliance program, including policy adherence and evidence collection, and support access reviews and the risk register.
• Work across cross‑functional teams and with vendors to identify, prioritize, and resolve issues, and to support new IT initiatives.

• Own the Vanta platform, associated alerts, and overall SOC 2 compliance program end-to-end; coordinate with external auditors and provide documentation and support during audits.
• Author and maintain infosec policies…