HAM Coordinator; Onsite in Cary, NC)

Job Description

We are seeking a detail-oriented Hardware Asset Management (HAM) Coordinator to support enterprise asset management operations. This individual will be responsible for maintaining accurate inventory data, supporting audits, assisting with asset lifecycle processes, and serving as a key point of contact for hardware asset-related requests. The ideal candidate is highly organized, comfortable working with large data sets, and able to manage multiple priorities in a fast-paced environment.

Conduct physical inventory audits and reconcile asset records

Perform monthly HQ inventory audits

Coordinate and support global inventory audit initiatives

Maintain accurate, audit-ready asset records

Partner with global teams on warehouse pulls, inventory reviews, and IT asset disposition (ITAD) events

Monitor asset data imports and identify discrepancies

Track data quality metrics and
** escalate**? issues when necessary

Perform ongoing data normalization and maintenance activities

Update asset attributes including manufacturer, model, and asset classification

Support regular asset data uploads and integrations with asset management platforms

Assist with end-user adoption and rollout activities

Support hardware asset tracking and data accuracy initiatives

Collaborate with internal stakeholders during implementation efforts

Respond to employee inquiries regarding assigned hardware assets

Investigate and resolve asset assignment discrepancies

Assist managers with hardware inventory and asset management questions

Support daily operational requests related to hardware asset management

Review and triage hardware-related purchase requests

Approve standard requests for peripherals, monitors, and mobile devices

Escalate non-standard purchasing requests as appropriate

Support Amazon ordering activities for domestic and international locations

Monitor HAM collaboration channels and respond to partner requests

Serve as a primary point of contact for Global Site Support teams

Coordinate with cross-functional stakeholders regarding inventory, purchasing, and asset lifecycle activities

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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• 1+ years of professional experience in Hardware Asset Management
• Experience supporting inventory audits, asset tracking, and/or procurement workflows
• Strong organizational skills with exceptional attention to detail
• Ability to manage multiple priorities and meet deadlines
• Proficiency with Microsoft Office, particularly Excel
• Strong written and verbal communication skills
• Ability to work independently while collaborating with cross-functional teams - Exposure to platforms such as Oomnitza, Flexera, Service Now, or other asset management tools