Vice President, Operations

Job Details

Job Location:

Cary, NC 27513

Position Type:
Full Time

Salary Range: $ - $

The Vice President, Operations will direct the development of data strategies and processes to support the V Foundation’s current and future data asset requirements to meet annual and long-term business goals and objectives. This role will work cross-functionally with each department to manage current and implement new administrative, data, and technology systems that drive growth and efficiency. The position will lead a team of at least two direct reports and ten total staff to meet the current and evolving needs of the organization through coaching, mentoring, and performance management.

The Vice President, Operations will lead all organizational efforts related to data management, information technology, and analytics to improve internal efficiencies and overall fundraising efforts. Effectively convey data management strategy and the Operations department’s vision to senior leadership and staff. This leader will manage the full integration of third-party IT expertise, including vendor management, support, assessment, and implementation, across functional teams.

Cybersecurity and network infrastructure are currently managed through an external provider; this role manages that relationship and will be responsible for assessing its continued effectiveness for the organization. The individual will foster a culture of accountability, collaboration, and continuous improvement to drive operational effectiveness, while building new data and technology capabilities that advance the V Foundation’s mission.

Additionally, the Vice President, Operations will serve as the organization’s primary steward of its physical workspace, overseeing the operation, safety, and maintenance of the V Foundation's headquarters building, and ensuring the office environment supports staff productivity and organizational growth. Establish and maintain data governance standards and policies covering the Operations department and organization-wide data practices to ensure data accuracy, reliability, security, and compliance with applicable privacy regulations.

Salary Range: $151,200 - $170,000. It is uncommon for an individual to be hired at or near the top of the range for their role. Actual compensation decisions are based on a variety of factors unique to each candidate, including but not limited to, responsibilities of the position, experience, skill set, work location, internal pay equity, as well as market and business considerations.

• Working in collaboration with department leadership, develop a multi-year plan for data management and Operations department functions (e.g., systems development, business process models, and the architecture that supports them), capturing functional data requirements across all departments (Development, Finance, Legal and Human Resources, Operations, Research and Grants, and Marketing) to recommend efficient, department-specific solutions.
• Lead the development and implementation of new and improved artificial AI capabilities and other emerging technology tools across the organization, serving as the organization’s primary voice on AI strategy and adoption.
• Oversee the timely and budget-conscious delivery of project objectives, including enhancements to existing systems and development of new applications.
• Oversee the enterprise Salesforce customer relationship management platform and data and software integrations to maximize fundraising and programmatic impact.
• Provide strategic oversight of Gifts and Records Administration (Donor Services), in partnership with the Senior Director who leads the function, ensuring accuracy, compliance, timely…