SVP Operations Supply Chain

Job Description

The Senior Vice President (SVP), Operations & Supply Chain is a senior leadership role responsible for the end-to-end operational performance of the Windows & Doors Business Unit (BU), directly enabling delivery of the BU’s customer value proposition. This leader owns the strategy, execution, and accountability for the operational metrics that matter most to customers and the business: safety, quality, delivery, cost, and workforce stability.

This role requires a leader who can operate effectively across a matrixed organization — balancing centralized standards and capability-building with regional/commercial execution needs — and who leads primarily through influence, cross-functional partnership, and organizational credibility rather than through direct control alone.

Key Accountabilities & Metrics

The SVP will build strategy for, and hold the organization accountable to, the following core operational metrics:

• Safety Performance – Total Recordable Incident Rate (TRIR)
• Quality – Field Failure Rate
• Delivery – On Time in Full (OTIF)
• Cost – Conversion Cost
• People – Employee Turnover Rate

These metrics represent the core operating scorecard for the role and will be the primary basis on which performance is evaluated. The SVP is expected to translate BU strategy into a clear operating plan against each metric, cascade goals through the regional and functional organization, and drive disciplined execution and course-correction.

Areas of Leadership Responsibility

1. Operations

• Lead the Regional Operations organization, structured to align with the BU’s regional commercial/GM structure.

• Set the operating strategy, standards, and performance expectations across all regions, ensuring consistent execution against safety, quality, delivery, cost, and people metrics.

• Drive operating rigor through structured performance reviews, root-cause problem solving, and rapid escalation/resolution of operational risk.

2. Supply Chain

• Own end-to-end Supply Chain strategy and performance, including:

• Procurement

• Inventory Management

• Sales & Operations Planning (S&OP)

• Sales & Operations Execution (S&OE)

• Transportation/Logistics

• Ensure supply chain strategy is tightly integrated with commercial demand signals, manufacturing capacity, and customer service commitments (OTIF).

• Build resilient, cost-effective supply networks that support growth while managing working capital and total landed cost.

• Directly lead Supply Chain team through talent development, succession planning, and performance management.

3. Manufacturing Engineering

• Lead centralized and regional Manufacturing Engineering teams responsible for:

• Capital project planning and execution (Cap Ex)

• Machinery and equipment optimization

• Process improvement initiatives that enable scale and throughput

• Ensure capital deployment is prioritized against strategic operating needs and delivers expected ROI, capacity, and quality outcomes.

• Partner with Operations and OpEx to translate engineering improvements into sustained operating performance gains.

• Directly lead Manufacturing Engineering team through talent development, succession planning, and performance management.

4. Operational Excellence — Safety, Quality & Continuous Improvement

• Provide strategic direction and significant influence over centralized and regional Operational Excellence teams, despite a dotted-line (indirect) reporting relationship.

• Drive enterprise-wide standards, systems, and culture for:

• Safety – programs and practices that drive continuous TRIR improvement

• Quality – systems and root-cause discipline that reduce field failure rates

• Continuous Improvement – lean/CI methodology deployment to improve cost, quality, delivery, and productivity

• Build strong governance and communication routines with OpEx…