Fulfillment Team Lead

Join the Leader in Trading Card Manufacturing

At Millennium Print Group (MPG), a proud subsidiary of The Pokémon Company International, we’re on a mission to be the world’s leading manufacturer of trading card games and collectibles. Based in North Carolina’s vibrant Research Triangle Park and Piedmont Triad regions, we’re at the heart of innovation in this fast‑growing industry. Since our founding in 2014, our dedicated team has built a world‑class operation known for exceptional quality, customer focus, and market agility.

Specializing in trading and collectible cards, we offer a unique range of services that set us apart. Our commitment to excellence has fueled rapid growth — we’ve nearly tripled in size since 2019 — and we’re just getting started. Come be part of a forward‑thinking, high‑performing team that’s shaping the future of collectible printing. At MPG, your work makes an impact.

Location: Cary, NC

Schedule: Onsite, shift‑based fulfillment operations, 12‑hour shifts (2-2-3-2 schedule).

• Provide advanced day‑to‑day leadership and direction to fulfillment team members during assigned shifts.
• Serve as a primary point of contact on the floor for workflow coordination, issue resolution, and escalation.
• Monitor staffing coverage, priorities, and order flow to ensure timely and accurate fulfillment.
• Partner with Fulfillment Supervisors to troubleshoot operational issues and support performance expectations.
• Support receiving, inspection, staging, and shipping activities to meet quality and customer requirements.
• Assist with reporting, timekeeping review, data entry, and operational documentation.
• Reinforce safety, security, quality, and ISO‑compliant practices across fulfillment operations.
• Support continuous improvement efforts and process enhancements within the department.

• High school diploma or equivalent required.
• 4+ years of experience in fulfillment, warehousing, logistics, or manufacturing environments.
• Demonstrated experience leading work on the floor (Team Lead, Senior Associate, or equivalent).
• Strong communication, organization, and problem‑solving skills.
• Working knowledge of Microsoft Office and warehouse or manufacturing systems.
• Ability to manage shifting priorities in a fast‑paced, production‑driven environment.

• Dedicated to Quality and Safety:
  You ensure work is done accurately, safely, and consistently.
• Building Relationships:
  You collaborate effectively with team members and leadership.
• Integrity and Respect:
  You lead by example and communicate clearly and professionally.
• Challenging the Expected:
  You proactively identify opportunities to improve efficiency and execution.

• A highly competitive compensation “above the industry” commensurate with experience which includes an annual incentive bonus plan.
• 100% Employer‑paid medical, dental base plan, vision, life/AD&D, and short‑term and long‑term disability, while subsidizing premiums for medical, dental, and vision for employee dependents.
• 401(k) Plan with up to a 6% (dollar for dollar) Employer match.
• Health Savings/Flexible Spending Account options.
• Paid time off, including 10 company‑paid holidays, plus 1 floating holiday.
• Employee Assistance Program.
• Comprehensive relocation package available for qualified candidates.
• And, much more!

Millennium Print Group is an Equal Opportunity Employer

The duties and responsibilities described above are essential functions of the job. The following qualifications are representative of the knowledge, skills, and or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.