Volunteer Services Coordinator- AQM

Position: Volunteer Services Coordinator- AQM60034898
Agency Dept of Natural and Cultural Resources Division Aquariums Job  Classification Title Volunteer Services Coordinator (S)
Position NumberGradeNC
06

About UsThe North Carolina Department of Natural and Cultural Resources (DNCR) enriches people’s lives through education and stewardship of North Carolina’s natural and cultural resources. DNCR manages over 100 locations across the state, including historic sites, museums, state parks, trails, aquariums, the North Carolina Zoo, the Library of North Carolina, the State Archives, the North Carolina Arts Council, the African American Heritage Commission, the American Indian Heritage Commission, the State Historic Preservation Office, the Office of State Archaeology, the Highway Historical Markers program, the North Carolina Land and Water Fund, and the Natural Heritage Program.

These programs and places unite North Carolinians, create a shared identity, and provide common ground. For more information, please visit (Use the "Apply for this Job" box below). We encourage you to apply to become a part of our team.

Description of Work The North Carolina Aquariums at Fort Fisher is seeking an organized, communicative, and enthusiastic individual to join our team as a Volunteer Services Coordinator. The NC Aquarium at Fort Fisher is closed for construction of a major renovation for approximately 30 months. While the Aquarium building is closed, the primary duty station is Discovery Bay at Independence Mall in Wilmington, NC.Reporting

to the Education Curator, this position will be responsible for coordinating all aspects of the Aquarium's volunteer program which consists of volunteers of varying abilities, cultural backgrounds, and talents. The contributions of volunteers are an impactful component of our mission to inspire care and conservation of nature by connecting people with the aquatic world. The successful candidate will coordinate volunteers within our Discovery Bay location and will also work with the Education Curator to revamp the volunteer program for the opening of the renovated Aquarium.

Key Responsibilities include but are not limited to:(List 5 to 7 bullet points of key duties of the job to highlight to applicants)
• Designing and maintaining defined training pathways and checkpoints to support volunteer knowledge and skill development for roles and responsibilities that will support various aspects of aquarium operations (Education, Husbandry, etc.), including identifying creative opportunities for volunteers to contribute via their unique skills and talents.
• Actively recruiting volunteers, providing orientation and onboarding processes, scheduling, and service tracking.
• Evaluating, coaching, and organizing professional development opportunities for volunteers, and coordinating volunteer recognition activities.
• Supporting the day-to-day operations of the volunteers, including provision of supplies, station rotations, and work “on the floor” at interactive exhibits such as our touch pools and discovery carts.
• Working within the Education Department to support programming with volunteer service for tabling at festivals and career days, assisting with Outreach programs and camps, and assisting with outdoor programs such as fishing, kayaking, and marsh exploration programs.
• Working with other departments or partner organizations to identify and coordinate volunteer service that works well for the volunteers and benefits the department or our shared objectives with the partner organization.
• Supporting the efforts of the Teen Volunteer Coordinator for recruitment, screening, orientation, training, and supervision of the Junior (Teen) Volunteer program.
• Representing the Aquarium to relevant professional organizations and networks as needed and staying up to date with best practices by participating in professional development opportunities at least biennially.

Knowledge

Skills and Abilities

/Management Preferences

Please note:

Job postings close at 11:59:59 p.m. the night before the listed Posting End Date above.

Recruitment Range: $35,596 - $44,593

To receive credit for your work history and credentials, you must provide the information on the application form. Any…