Customer Quality Engineer

Borg Warner is a global product leader in delivering innovative and sustainable mobility solutions for the vehicle market. We are a company of innovators and independent thinkers that brings together talented employees, meaningful work, and amazing technology in a unique environment. At Borg Warner we constantly work towards our vision of a clean and energy-efficient world.

We believe the health and safety of our employees are a top priority. We care about our local communities and the global environment. Borg Warner promotes and nurtures a diverse and inclusive environment, honors integrity, strives for excellence, commits to responsibility for our communities and the environment, and builds on the power of collaboration.

We manage talent as seriously as we manage our businesses and encourage you to learn about our proud history, strong culture, technologies, and future vision. We offer a strong local presence and interesting global opportunities. Start your future with Borg Warner now!

All positions start at an above market pay rate for that position. Benefits are also above market and include the below for all fulltime employees:

• Day 1 Medical Coverage with potential of no monthly premium
• Onsite Health Clinic for employees and dependents (age 14 and over) at no cost
• Dental, Vision, Life, AD&D, and Disability Coverage
• Tuition Reimbursement Program after 18 months
• Retirement Savings Plan (401k) with a matching program
• Company paid holidays and vacation starting Day 1

The Borg Warner Arden campus offers two world class technical centers and a cutting-edge manufacturing facility that designs and produces turbos, fan, and fan drive components for the automotive industry. The Arden campus offers a multitude of career opportunities and is in the beautiful mountains of Western North Carolina.

This position will provide quality support to the assigned production operations to ensure the integrity of

components and products produced by those operations and aggressively drive site quality improvement efforts with a goal of achieving “zero defect” performance.

• Oversees integrity of product quality for assigned area through participation as integral part of manufacturing team.
• Identify and interpret the customer’s quality requirements to assure compliance.
• Drives and champions quality improvement efforts.
• Provides expert analysis, guidance, and support to Production in Process Improvement activities, including effective use of Problem-Solving tools / techniques and statistical analysis.
• Responsible for New Product Qualification, and verification of changes to current product.
• Through the application of APQP, supports the external customers in New Product Introduction. Ensures that internal customer needs for Quality Systems are met in a timely and functional manner.
• Results for this position will be measured by improvements to Customer Satisfaction:
  Parts Per Million, Number of Incidences, Corrective Action Timing and Effectiveness, and Building Customer Relationships. Additional internal measurements include Scrap Rate, Audit Compliance, and Response Time to Manufacturing Issues.
• Optimizes Process Capability on significant characteristics through effective application of statistical analysis techniques and training of manufacturing employees and technicians in Problem-Solving.
• Applies knowledge of Inspection Equipment and Techniques to provide timely data usable for informed decision-making.
• Utilizes analytical skill sets to implement root cause analysis and provide recommendations for corrective action.
• Establishes himself or herself as an expert on quality control and quality improvement.
• Takes responsibility for driving quality results. Builds credibility with our internal as well as external customers.
• Provides advice and solutions based on sound problem analysis and team-based solutions to others.
• Utilizes effective project management and problem-solving tools such as cause/effect analysis, flowcharting, mapping, and timelines to come to logical solutions.
• Actively pursues learning other aspects of the business.
• Supports the role quality plays in the overall success of the…