Retail Customer Experience Lead
Job in
Cary, Wake County, North Carolina, 27518, USA
Listed on 2026-08-03
Listing for:
Bass Pro Shops
Full Time
position Listed on 2026-08-03
Job specializations:
-
Retail
Retail & Store Manager, Retail Support, Customer Service Rep
Job Description & How to Apply Below
Bass Pro Shops in Cary, NC is seeking a Customer Service Team Lead to direct department staff, ensure excellent customer service, and support merchandising and training initiatives. The role emphasizes monitoring inventory, executing price changes, and leading associates in delivering a legendary shopping experience.
The Team Lead will collaborate with management to staff the department, participate in candidate interviews, training, and schedule planning, while driving store metrics and guest
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