Retail Pet Care Experience Leader
Job in
Cary, Wake County, North Carolina, 27518, USA
Listed on 2026-08-09
Listing for:
PetSmart
Full Time
position Listed on 2026-08-09
Job specializations:
-
Retail
Retail & Store Manager, Retail Associate/ Customer Service
Job Description & How to Apply Below
Pet Smart’s Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service while upholding the company’s vision and values. This role drives loyalty initiatives, manages interactions, and oversees store safety, cleanliness, and engagement with associates.
The position emphasizes leadership, training, scheduling, and supporting Services when needed, with a focus on delivering a superior customer experience and strong store performance.
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