Sales Coordinator

## Sales Coordinator Apply locations:
Creedmoor, North Carolina time type:
Full time posted on:
Posted Yesterday job requisition :
R5659

We are a fast-paced business with ambitious growth plans; so if you are dedicated, enthusiastic and always seeking ways to improve, you'll enjoy a career with us!

Ontic is looking for
** Sales Coordinator
** to join our growing team.  The Sales Coordinator plays a critical role in supporting Ontic’s commercial organization through end-to end ownership of the customer quote process.  This role ensures a seamless customer experience through, pre-sales support, CRM administration, quote processing, customer follow-up, and order conversion activities. This will be an onsite position in Creedmoor, North Carolina.

Ontic offers a new lease on life for the aerospace and defense industry.  We’re dedicated to providing a safe, diverse, and evolving work environment. We work with integrity, responsibility, safety, and accountability through inspiring, engaging and collaborating to achieve a common goal — whether that’s serving our customers, helping each other, or volunteering in our local community.
** To be considered for the Sales Coordinator role, here’s what you’ll need to bring with you:
*** Bachelor’s degree in Business, Finance, Marketing, or related field (or equivalent experience)
* PC and office software skills (CRM experience preferred)
* Strong attention to detail and process discipline
* Ability to manage multiple quotes and deadlines simultaneously
* Experience in aerospace, defense, or technical manufacturing environments
** As a Sales Coordinator, you will:
*** Enter new opportunities and quotes into Dynamics CRM accurately and timely
* Conduct structured follow-up cadence for quotes.
* Update win/loss data and solicit customer feedback for lost opportunities
* Work with revenue management team to achieve price realization targets
* Maintain CRM hygiene (ABC notes, RYG flags, phasing dates, documentation uploads)
* Vet new customers and complete customer setup in Dynamics CRM
* Quote to price list and catalogues, per associated master contract requirements
* Obtain quote approvals based on authority matrix
* Confirm receipt of purchase orders and attach POs in CRM
* Work with engineering for pre-sale technical support and product selection
* Coordinate regular update of customer price lists
* Facilitate preparation of large proposals and contract review
* Resolve customer complaints and escalate as necessary
* Identify and negotiate early shipment opportunities
* Collaborate with finance on credit control
* Establish and maintain positive stakeholder relationships
* Respond effectively to all correspondence and status requests
* Attend regular meetings as required to support tasks.
** Our Benefits:
*** Comprehensive medical insurance
* Competitive PTO
* Company 401K plan with up to 4% matched contribution
* Annual bonus program (varies by level and discretionary based on company and individual performance)
* Flexible working arrangements
* Paid volunteering opportunities
* Access to mental health champions across our sites
* Commitment to development
* Employee referral program
** Salary Range:*** $60,000-$80,000/year, based on experience**#LI-Onsite
** This position requires access to U.S. export-controlled information.

EOE/AA Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran
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