Cell Therapy Account Manager, Raleigh​/Durham

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”, a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits.

This is work that transforms the lives of patients, and the careers of those who do it.

BMS is making a commitment to become a world leader in cellular therapy. Cellular therapy represents a significant advancement in the treatment of hematologic malignancies. BMS will leverage its unique capabilities, building from over 20 years of involvement in cell therapy and strategic collaborations.

The Cell Therapy Account Manager is an individual contributor role responsible for achieving commercial success within the treatment sites through excellence in account planning, execution, and collaboration with all stakeholders to provide a seamless and differentiated patient experience. The Cell Therapy Account Manager will serve as the main point of contact for the CAR T treatment sites and lead the development of the site‑specific account plans coordinating the deployment of resources tailored to meet the customer needs.

For this position, the company seeks a highly engaged team player with strong entrepreneurial skills who can establish our CAR T therapies to be highly successful in the cellular therapy marketplace.

Reports to:

Area Business Manager, U.S. Cell Therapy National Account Management

The position is field based, covering Raleigh/Durham.

• Responsible for assessing, cultivating, and managing customer relationships across a broad set of stakeholders within assigned accounts to ensure achievement of commercial objectives for the launches in cellular therapy.
• Responsible for the development of a customized site‑specific account plan coordinating the deployment of resources to meet the customer needs and ensure a seamless and differentiated customer experience.
• Serve as the main point of contact for designated accounts and collaborate with cross‑functional partners to create a streamlined, organized interface between account stakeholders and all field facing colleagues.
• Navigate complex account environments and understand the needs/issues of account stakeholders at all levels and drive to solutions that address the needs.
• Collaborate and communicate regularly with cross‑functional partners to support the referral of appropriate patients to the treatment centers.
• Maintain and continuously develop both disease and product specific knowledge.
• Actively gains customer insights and provides timely feedback to cross‑functional partners and Area Business Manager regarding account business trends, changes in the therapeutic landscape, performance, industry issues and business opportunities and risks.
• Ensure compliance with all laws, regulations and policies that govern the conduct of cell therapy activities.
• This position requires the ability to drive within their assigned territory by automobile (and in some territories to travel by airplane).

• 7+ years of sales experience, marketing, and/or commercial experience required with 5+ years in Hematology/Oncology
• Key account management strategy – experience working in large, complex accounts, identifying influential stakeholders, and working with them to better serve patients
• Customer service oriented – quick responses, highly reliable, excellent follow up
• Demonstrated ability to effectively partner with leadership and key…