Community & Outreach Representative

Kind Behavioral Healthis a leading provider of Applied Behavior Analysis services, dedicated to improving the lives of children with Autism Spectrum Disorder (“ASD”). We provide life-changing treatment to children with ASD, providing outstanding quality care, and delivering exceptional clinical outcomes, in an environment in which all are encouraged to THINK BIG, HAVE FUN, and DO GOOD. We deliver treatment through individualized plans of care, and target socially significant behaviors, enabling the clients we serve to lead more independent, fulfilling lives.

The Community & Outreach Representative sells Kind Behavioral Health to referral partners, PCPs, pediatricians, schools, therapists, and diagnostic teams, across North Carolina and Georgia, ensuring KBH remains top of mind and first on the list whenever a partner refers a family for treatment or diagnosis. This is a field-sales and relationship-ownership role: this person should be comfortable walking into a new pediatrician’s office, daycare, speech therapy practice, or similar organization, starting a conversation, and leaving that team with the strongest possible impression of KBH and what sets it apart.

Expect approximately 50–60% of working time in the field, building relationships face to face with referral partners.

Reporting to the Chief Business Development Officer, this role owns the referral partner relationship end to end, in person and virtually, including outreach strategy and execution, KBH’s presence in the provider and referral community (directories, professional associations), and data integrity for the referral pipeline. This roleoperatesin close partnership with the Digital Marketing & Brand Coordinator onCRM, specifically Hub Spot,database management and referral communications, with clear lane ownership between the two roles.

• Own the referral partner relationship end to end, building andmaintainingprovider relationships through in-person visits, email, phone, and fax
• Conduct frequent, in-person visits across the full referral partner base,coordinating with local KBH teams where a joint visit adds value
• Align with clinical leadership onplans ofcarerenewalschedules to build and prioritize active PCP outreach lists
• Determine, in coordination with intake, what referral sources should be told about service availability and ABA/ASD evaluation access, and communicate it directly for individual provider questions
• Escalate to the Digital Marketing & Brand Coordinator when a partner communication needs to go out at scale rather than to a single provider
• Engage partners via Linked In, Facebook, and Instagram to reinforce in-person relationships
• Identify and pursue new referral partner contacts through in-person networking and Linked In outreach
• Expand the tiered partner model (VIP, Tier 2, PCP) based on market growth priorities

• Own and maintain KBH’s presence on provider- and referral-facing directories and platforms (e.g., ABA Navigator, Beaming Health, insurer/Medicaid provider resource lists), keeping listingsaccurateand complete across every clinic location
• Identify and pursue inclusion inadditionalhealthcare/referral-facing resources where KBH should appear, including health-system, pediatric-practice, university, diagnostic-program, and community-organization directories in both NC and GA
• Represent KBH within relevant professional associations (e.g., CASP) beyond a basic listing, surfacing opportunities for KBH clinicians to contribute, present, or provide commentary
• Provide subject-matter input on referral-partner-facing website content so it reflects how partners actually searchfor and vet ABA providers