Senior Fire Alarm Technician

• Install, program, service, diagnose, and repair fire alarm and physical security systems
• Serve as the point of contact for system service
• Manage installation projects and project budgets
• Lead service and installation project crews
• Work with customers on integrating related building systems
• Perform preventative maintenance required by service and maintenance contracts
• Troubleshoot issues remotely using provided software and an internet connection
• Travel continuously to customer locations throughout Florida and Georgia
• Research and resolve equipment issues independently
• Perform special projects and other assigned duties
• Assist with technical support issues as needed

• Electrical background and knowledge of electronic equipment
• Low-voltage experience with relays, loops, and inputs/outputs
• Knowledge of fire alarm systems and test equipment
• Ability to diagnose and repair systems efficiently at customer locations
• Strong communication and customer service skills
• PC skills, including Microsoft Office and Command Prompt
• Ability to learn manufacturer-specific software
• Strong organizational skills
• Ability to read schematics and understand relay logic
• Ability to travel to project locations
• Experience reading blueprints and operational materials
• References, background check, drug screen testing, and valid driver’s license required
• Minimum 5 years of experience in a related position/field
• Post-secondary certificate preferred
• NICET II certification or higher preferred
• Ability to work in varied weather, heights up to 90 feet, confined spaces, and construction environments
• Required personal tools
• Ability to work 40 hours per week plus overtime as required
• Night shifts, weekends, and out-of-town work may be required
• Ability to safely use power tools and two-handed tools
• Ability to read maps, manuals, directions, and written instructions
• Adequate hearing and vision, naturally or with correction
• Ability to bend, stoop, squat, crawl, climb, kneel, balance, push, pull, and reach overhead
• Ability to lift up to 50 pounds, with frequent lifting and carrying up to 20 pounds
• Tolerance for prolonged standing and movement on foot
• Ability to perform repetitive arm, hand, and finger movements and full-day overhead work

Demonstrates expertise in installing, programming, and servicing fire alarm and physical security systems, with a strong focus on customer service and project management. Proficient in troubleshooting and maintaining electronic equipment, with the ability to read schematics and operate manufacturer-specific software.

• Fire Alarm Systems Knowledge
• Low-Voltage Experience
• NICET II Certification
• Project Management Skills
• Strong Communication Skills

• Electrical Background
• Troubleshooting Skills
• Preventative Maintenance
• Reading Schematics
• Blueprint Interpretation
• Power Tool Operation
• Relay Logic Understanding
• Diagnostic Software Proficiency
• Installation and Repair
• Customer Service

• Strong Organizational Skills
• Effective Communication
• Customer Service Orientation

• NICET II Certification
• Post-Secondary Certificate

• Fire Alarm Systems
• Physical Security Systems
• Low-Voltage Systems
• Service Contracts
• Installation Projects
• Preventative Maintenance
• Electronic Equipment

• Microsoft Office
• Command Prompt
• Manufacturer-Specific Software