Benefits Counselor

Hybrid
- Wake County, North Carolina, United States

Aug 12, 2026

$32,287 - $56,502/year

Dept of Health and Human Services

EMPLOY , INDEP FOR PEOPLE W/DISAB - EIPD

Casework Associate I (S)

NC04

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

To provide benefits counseling to 150 or more qualified individuals, informing them of the effects of employment income on disability and other benefits. This involves one on one counseling either face to face or virtual. A report is generated on the outcome of each assessment. A small amount of time is devoted to program outreach. Information is also provided on program and state work incentives which allows a person to work and receive benefits while testing work.

Benefits counselors work in collaboration with public benefits agencies to ensure that consumers and service providers receive accurate, updated benefits information.

Candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed on the vacancy announcement.

The following Management Preferences are not required, but applicants that possess these skills are preferred.

Work well with individuals with disabilities and individuals who assist them.

Competencies in math, be able to write and analyze reports.

Must be able to work independently.

Possess the credential of Certified Benefits Counselor or attain this credential from Virginia Commonwealth University upon securing employment.

Position is %100 funded through federal funds.

Position is eligible for a hybrid-teleworking schedule to include weekly onsite work hours

Posting closes at 11:59 p.m. the night before the end date

The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for people with disabilities through customer partnership and community leadership. EIPD helps people with disabilities achieve their goals for competitive employment and more independent living in communities statewide. To learn more about EIPD:  .

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for State Benefits

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS:https://(Use the "Apply for this Job" box below). .

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor’s Executive Order 303 , our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Applicants maybe subject to a criminal background check. All candidates selected for positions considered "Positions of Trust"will besubject to a criminal background check.

Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application.

The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.

Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations and cover letters may be uploaded with your application.

Applicants seeking Veteran's Preference must attach aDD-214 Member-4…