Social Worker, Crisis Counselor
Listed on 2026-09-19
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Social Work
Crisis Counselor, School Social Worker, Family Advocacy & Support Services, Mental Health
Social Worker
Working Title:
Social Worker
School/Department:
Counseling and Student Services (CaSS)
Location:
Crossroads II, Cary, NC
Pay Grade:
Guidance Counselors/Social Worker Salary Scale
FLSA Status:
Exempt
Eligibility for Employment
Contract:
Yes
Work Week
Schedule:
Monday-Friday (occasional evenings and weekends) Position is eligible for hybrid telework workweek
Position
Purpose:
Works to ensure that Wake County Public School System (WCPSS) is implementing a comprehensive program that addresses student attendance, homelessness, barriers to learning, student behavior, and mental health issues. Provides equitable delivery of social work services under the framework of the Multi-Tiered System of Support (MTSS).
Minimum Qualifications:
Knowledge, Skills, and Abilities (KSAs)
- Comprehensive knowledge of school social work and comprehensive school social work programs;
- Comprehensive knowledge of current local, state, national, and global trends in school social work;
- Considerable knowledge of program evaluation to support continuous improvement;
- Considerable knowledge of Microsoft Office, specifically Word, Excel, and PowerPoint;
Google Apps; - Skills in creating and managing effective presentations, including the capability to use relevant technology;
- Effective crisis response skills;
- Effective strategic planning skills and experience supporting system-level improvement;
- Effective time management and organizational skills;
- Strategic problem-solving skills;
- Ability to facilitate effective meetings;
- Ability to support a collaborative working environment;
- Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
- Ability to establish and maintain effective working relationships with school system staff, students, parents, community groups, vendors, external agencies, and the public.
Education, Training, and Experience
- Bachelor's degree in school social work from a regionally accredited college or university.
Certification and License Requirements
- Hold or be qualified to hold a North Carolina Professional Educator's License for school social work;
- Must hold and maintain a valid motor vehicle operator's license according to the State of North Carolina requirements.
Preferred Qualifications
- Master's degree or higher from a regionally accredited college or university in Social Work;
- Licensed Clinical Social Worker (LCSW);
- Nationally Certified School Social Work Specialist (C-SSWS) credential;
- Experience that incorporates comprehensive and integrated school social work services;
- Experience providing crisis and suicide prevention and intervention;
- Active in professional school social work associations (NASW and/or NCSSWA).
Essential Duties and Responsibilities
- Ensures a comprehensive and equitable delivery of school social work services in consideration of system priorities and in a manner consistent with guidelines for professional practice and codes of ethics, adhering to relevant laws, policies, and lines of authority.
- School Social Workers:
- Conducts assessment of student needs and parental involvement;
- Promotes regular school attendance;
- Conducts home visits;
- Promotes safe, caring, and drug free schools;
- Empowerment of/advocacy for students;
- Provides culturally competent services;
- Provides appropriate services for homeless students;
- Provides individual counseling;
- Facilitates group counseling;
- Promotes positive self-esteem;
- Teaches anger management and impulse control;
- Social skills training;
- Substance abuse prevention;
- Provide crisis intervention services;
- Participate in the development of behavioral modification plans;
- Provide short/long-term case management services to individual students;
- Provides referrals to community agencies and coordinates services;
- Coordinates services with other disciplines within the school;
- Participates in transition planning for students;
- Coordinates pregnancy prevention programs;
- Coordinates dropout prevention programs.
- Participates in the district-level crisis team (including on-call crisis coverage and event response), school social leadership team, and school social work professional learning teams.
- Collaborates with school personnel, other central services departments, parents, and community agencies to provide information and assistance pertaining to student attendance, student behavior, and mental health.
- Performs other related duties, as assigned.
Work Environment/Physical Requirements
This job…
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