Sr Software Developer

US Government & Public Sector – Healthcare Services & Support

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The Senior Software Developer – HIE Production Support is a hands‑on engineering role focused on sustaining, enhancing, and remediating large‑scale, mission‑critical Health Information Exchange (HIE) platform operating in a 24x7 production environment. This role blends senior‑level software development responsibilities with deep production support ownership, including root cause analysis, defect remediation, and proactive platform health improvements across healthcare interoperability solutions.

This position leverages strong software engineering fundamentals while applying deep expertise in healthcare data exchange standards and the Intersystems Health Share ecosystem. The developer serves as a technical authority, partner, and mentor – supporting live production systems, guiding technical design decisions, and ensuring stability, scalability, and data quality across the HIE stack.

• Provide senior‑level technical support for LIVE, 24x7 HIE production environments, ensuring system availability, performance, and data integrity.
• Perform detailed root cause analysis (RCA) for production incidents and lead remediation through code fixes, configuration changes, and architectural improvements.
• Troubleshoot, debug, and resolve complex issues across interfaces, applications, and integrations with minimal participant impact.
• Participate in after‑hours support as needed to provide Level‑2/3 support for Severity 1/0 issues.

• Design, develop, unit test, and maintain software components supporting healthcare data ingestion, transformation, validation, and exchange.
• Produce clean, maintainable, and efficient code aligned with enterprise development standards and secure coding best practices.
• Enhance existing software and integration components to improve performance, resiliency, scalability, and maintainability.
• Ensures quality through functional, unit, and performance testing; partners with testing team to review and update test plans to reflect code changes from enhancements, redesigns, and bug fixes.
• Collaborate with cross‑functional teams to translate technical and operational requirements into well‑designed software solutions.

• Develop and support healthcare interfaces utilizing interoperability standards such as HL7 v2, FHIR, CDA/CCD, IHE profiles, and X12.
• Serve as a technical expert for Intersystems Health Share Ecosystem.
• Advise on interface and integration design best practices to ensure long‑term supportability and production readiness.
• Support historical data remediation and continuous data quality improvement initiatives within the HIE.

• Partner with operations, architecture, R&D, and customer‑facing teams to identify risks, estimate level of effort, and implement reliable solutions.
• Communicate complex technical concepts clearly to leadership, stakeholders, and non‑technical audiences.
• Author technical documentation including RCA reports, design remediation plans, and implementation specifications for…