Dispatch Analyst

Unbottle YOUR Potential at Pepsi Bottling Ventures!

At Pepsi, we spread home-grown joy, in our special Pepsi Bottling Ventures way! Pepsi Bottling Ventures is the nation’s largest private bottler and distributor of Pepsi beverages. Pepsi Bottling Ventures is based in NC, SC, MD, & DE.

At Pepsi, we spread home-grown joy, in our special Pepsi Bottling Ventures way! Pepsi Bottling Ventures is the nation’s largest private bottler and distributor of Pepsi beverages. Pepsi Bottling Ventures is based in NC, SC, MD, & DE.

Pepsi Bottling Ventures is seeking a Dispatch Analyst to join our team.

We are jointly owned by Suntory and Pepsi Co. Suntory is a family-owned business founded in Japan more than 125 years ago that is known globally for their beverages and innovative spirit. Pepsi Co has a 125-year plus legacy as a global leader in convenient foods and beverages. We represent Suntory’s non-alcoholic beverage industry in the United States and have an 80-year plus legacy of providing Pepsi Co products to the Carolinas and beyond.

We make, sell, and distribute Pepsi Co and other beverages. We do business in five states and sell Pepsi Co beverages to most of the market in our geographic regions. We also develop our own line of beverages, producing and distributing a growing product line nationally.

We bring you the beverages you love. We bring Pepsi Co’s beloved beverages and more to you and our customers. As a part of Suntory, we believe in dreaming big and boldly pursuing our dreams, growing for good, and giving back to society. We innovate to create new beverages, like our Nature’s Twist refreshing lemonade line, and we continuously expand our beverage portfolio to bring you and our customers joy.

We value integrity, teamwork, accountability, adaptability, and communication in all we do and expect from all team members. We’d love to receive your application and talk with you about your interest in the position if the overview below describes you.

The Dispatch Analyst is responsible for using analytics for optimizing the delivery network using ORTEC routing software to ensure safe, efficient, and on-time service. This role is critical in planning DSD routes to meet customer expectations in an optimized manner.

• Build, optimize, and publish daily delivery routes using ORTEC based on volume, customer requirements, driver hours, equipment availability, and service windows.
• Manage master data of outlets in assigned areas.
• Validate route efficiency, miles, stops per hour, and time window compliance with planned standards.

• Dispatch drivers daily and provide clear route, stop, and service expectations.
• Collaborate with sales and distribution to meet/exceed customer delivery expectations.
• Serve as first point of contact for regions during the day.
• Ensure compliance with DOT Hours of Service planning, company safety policies, and customer delivery requirements, master data settings.
• Escalate safety, service, or master data issues appropriately.

• Partner with warehouse, sales, and customer service teams to align load readiness and delivery priorities.
• Communicate service delays or exceptions to internal stakeholders.
• Support contingency planning during weather events or operational disruptions.

• Review daily performance metrics (time window compliance, route adherence, utilization, miles, Plan vs Actual).
• Identify routing improvement opportunities within ORTEC (zone design, stop sequencing, load…