Residential Academy Administrator and Operations Coordinator

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

The Academy Operations Coordinator role combines administrative duties, mentorship, and team support, with the main goal of creating and maintaining a healthy environment that fosters academic, athletic, and personal growth for student athletes. This is achieved by increasing day-to-day efficiency and proactively addressing the team's basic needs. The responsibilities of this role are not restricted to a traditional work schedule and are instead determined by the needs of the teams, which includes their wellness, recovery, technical, training, and game schedules.

This role requires flexibility and a deep understanding of student needs in relation to academy operations, budget constraints, and logistical parameters. The Academy Operations Coordinator must be adaptable to the time commitments required, possess the ability to connect with a wide range of individuals, have a deep understanding of the student-athlete experience, be capable of handling administrative duties, and demonstrate a genuine willingness to assist others.

Collaboration among Academy Operations Coordinators and the rest of the academy staff is essential to maintain consistency in policies and procedures, ensuring a smooth daily operating schedule.

• Operational Support:
  Assisting with meal distribution for team travel, laundry, cleaning, locker room management, and maintaining the cleanliness of the accommodations, equipment, and other areas.
• Transportation:
  May be on call for impromptu driving duties and must maintain communication with the transportation manager, preparing accurate passenger lists for various trips and events.
• Schedule Coordination:
  Actively participating in creating weekly schedules, itineraries, and calendars that cater to the needs of the student athletes and academy operations.
• Communication and Administrative Tasks:
  Responding promptly to texts, calls, and emails, especially from key personnel, and accurately updating logs. Updating student athlete files, completing paperwork, recaps, and assignments on time.
• Student Athlete Support:
  Maintaining regular availability and accessibility to address Student Athlete needs and concerns.
• Crisis Management:
  Responding appropriately to student athletes in crisis, whether physical or emotional, through assessment, action, or referral to other staff members.
• Upholding Core Values:
  Ensuring that student athletes positively reflect the organization's core values both on and off the field.
• Itinerary Communication and
  
  Collaboration:
  
  Communicating itineraries and their rationale to staff and other operating departments.
• Documentation:
  Providing accurate itineraries and recaps, updating logs, and maintaining team travel or game day adjustments. Maintaining student athlete files and tracking progress.
• Exemplary Leadership:
  Leading by example, influencing, promoting, and encouraging responsible behavior among student athletes and representatives of club culture. Leading by example in cooperation and support of other staff members.
• Positive Role Model:
  Serving as a positive role model for both staff and residents by avoiding questionable or unethical behavior.
• Confidentiality:
  Maintaining confidentiality regarding budget, contract terms, staff and student matters.
• All other duties as assigned.

As Academy Operations Coordinators, the team must positively influence the student athletes' experience by proactively anticipating and organizing all aspects of the athletes' care on campus and on away travel. This includes building and maintaining itineraries and communicating all game day operations with the student athletes, academy staff, parents and other operating departments to ensure smooth daily operations. The Academy Operation Coordinator plans meals taking into consideration nutritional requirements,…